Travel Agency (MIDTERM)

• Types of business establishment

  • Sole or Single Proprietorship
  • Partnership
  • Corporation
• Secure the documentation needed according to your type of business

  1. Sole or Single Proprietorship

  2. Partnership

  3. Corporation
• DOT Accreditation


  A certificate issued to document that an establishment has complied with the department's minimum standards of its operations to ensure the comfort and convenience of its clients
• DOT Accreditation

  • Validity of 2 years
  • Who may apply: Resident Filipino citizen registered as a single or sole proprietorship, Partnerships organized under Phil. Laws with 60% of capital owned by Filipino citizen, Corporations organized under Phil. Laws with 60% of shares of stock owned by Filipino citizen & 60% Filipino citizens as Board of Directors
• DOT Accreditation documentation requirements

  1. Valid Mayor's Permit and/or Business License from the Local Government Unit

  2. If Single Proprietorship, valid DTI Business Name Certificate

  3. If Corporation/Partnerships, SEC Registration Certificate and Articles of Incorporation and its By-Laws

  4. Proof of working capital of P500,000.00

  5. For General Manager, documents to prove a minimum of three (3) years managerial experience in travel and tour agency operations or proof of passing the Travel and Tour Agency Management Course or its equivalent

  6. Notarized List of names of all Officials and employees (with office designation and Nationality)
• DOT Accreditation office requirements

  • Located in a commercial area and/or building
  • Easily identifiable and use exclusively for Travel & Tour business operation
  • Adequately furnished for the conduct of its business
  • Office floor area shall be a minimum of 18 square meters
  • Shall have a minimum of 3 employees: General Manager, Reservation Officer, Tour/Product Development Officer
  • All offices shall be ventilated maintaining a temperature bet. 20-25 degrees year round
• IATA Accreditation


  IATA supports airline activity and helps formulate industry policy and standards. IATA accreditation simplifies the business relationship between travel agents and airlines.
• Benefits of IATA Accreditation

  • Access to IATA airline member with a Single Sales Agency Agreement which authorizes the sale of international and/or domestic tickets
  • Access to IATA Billing and Settlement Plan (BSP), an efficient interface for invoicing and payment between the agent, airlines and transport providers
  • Unique identification throughout the global travel industry with the "IATA Numeric Code" (283)
  • Use of the "IATA Accredited Agent" logo providing visibility and credibility on premises and website
  • Standardized procedures to ensure fair dealings with the airlines
• Travel services offered by travel agencies

  • International and Domestic Tickets
  • Hotel and Resort Reservations
  • Local and Foreign Vacation Packages
  • Educational Tours / Company Outing
  • M.I.C.E. Tours
  • Visa and Passport Assistance
  • Travel Insurance
  • Car Rental and Independent Contractor (Logistics)
  • Cruise Packages
  • Other travel related services
• Travel Arrangement


  Preparations for a good trip, plans for making a smooth journey
• Basic aspects in making travel arrangement

  • What is the purpose of the trip?
  • What are the desired departure and return times and dates?
  • What is the point by point itinerary?
  • Will you be travelling alone or other members of the family travel along?
  • What will be the budget?
• Documentation


  The process of classifying and annotating texts, photographs etc. Gathering material that provides official information or evidence that serves as a record. Particularly that concerns the tour itself. Help ensure consent and expectations.
• Passport


  An official government document for international travel that certifies the identity and citizenship of the bearer. A travel document issued by national government to their citizens as proof of their citizenship which permits them to leave and return to their own country.
• Types of Philippine Passports

  • Regular (Maroon)
  • Official (Red)
  • Diplomatic (Blue)
• Passport Requirement and Fees

  1. Confirmed Online Appointment

  2. Personal Appearance

  3. Accomplished Application Form

  4. Original and photocopy of Philippine Statistics Authority (PSA) Authenticated Birth Certificate on Security Paper

  5. Married Females (who are using their spouse's last name) must also present original and submit photocopy of PSA authenticated marriage contract on Security Paper or Report of Marriage

  6. Local Civil Registrar Copy is required if PSA Birth Certificate is not clear or cannot be read

  7. Any of the following acceptable IDs with one (1) photocopy
• Visa


  A conditional authorization granted by a territory to a foreigner, allowing them to enter, remain within, or to leave that territory. Visas typically may include limits on the duration of the foreigner's stay, areas within the country they mat enter, the dates they may enter, the number of permitted visits or an individual's right to work in the country in questions.
• Types of Visas

  • Transit Visa
  • Short Stay or Visitor Visa
  • Long-stay Visas
• Transit Visa


  For passing through the country of issue to a destination outside that country. Validity of transit visas are usually limited by short terms such as several hours to ten days depending on the size of the country or the circumstances of a particular transit itinerary.
• Examples of Short Stay or Visitor Visas


  • Private visa, for private visits by invitation from residents of the visited country
  • Tourist visa, for a limited period of leisure travel, no business activities allowed
  • Visa for medical reasons, for undertaking diagnostics or a course of treatment in the visited country's hospitals or other medical facilities
  • Business visa, for engaging in commerce in the country
  • Working holiday visa, for individuals travelling between nations offering a working holiday program, allowing young people to undertake temporary work while travelling
  • Athletic or artistic visa, issued to athletes and performing artists (and their supporting staff) performing at competitions, concerts, shows, and other events
  • Cultural exchange visa, usually issued to athletes and performing artists participating in a cultural exchange program
  • Refugee visa, issued to persons fleeing the dangers of persecution, a war or natural disaster
  • Pilgrimage visa: this type of visa is mainly issued to those intending to visit religious destinations
• Examples of Long-stay Visas

  • Student visa, which allows its holder to study at an institution of higher learning in the issuing country
  • Temporary worker visa, for approved employment in the host country
  • Residence visa, granted to people obtaining long-term residence in the host country
  • Asylum visa, issued to people who have suffered or reasonably fear persecution in their own country due to their political activities or opinion, or features, or association with a social group; or were exil
• Travel Agencies offer visa assistance, this is to help a client to travel from one country to another country with advice on legal and documentation to complete the process smoothly and also to increase the chances of visa approval whether travel, study, work or business purpose with professional advice.
• Stay visas

  • Student visa
  • Temporary worker visa
  • Residence visa
  • Asylum visa
• Student visa


  Allows its holder to study at an institution of higher learning in the issuing country. The F-2 visa allows the student's dependents to accompany them in the United States.
• Temporary worker visa


  For approved employment in the host country. Generally more difficult to obtain but valid for longer periods of time than a business visa. Examples are the United States' H-1 B and L-1 visas. Depending on a particular country, the status of temporary worker may or may not evolve into the status of permanent resident or to naturalization.
• Residence visa


  Granted to people obtaining long-term residence in the host country. In some countries, such as New Zealand, long-term residence is a necessary step to obtain the status of a permanent resident.
• Asylum visa


  Issued to people who have suffered or reasonably fear persecution in their own country due to their political activities or opinion, or features, or association with a social group; or were exiled from their own country.
• Immigrant visa


  Granted for those intending to settle permanently in the issuing country (obtain the status of a permanent resident with a prospect of possible naturalization in the future)
• Non-immigrant visa (USA)


  B1/B2 - 10 YEARS MULTIPLE ENTRY
• Fiance(e) K-1 non-immigrant visa

  For the foreign-citizen fiance(e)
• Visa requirements

  • Philippine Passport
  • Visa Application Form
  • Photo
  • Birth Certificate Original
  • Marriage Certificate (if the applicant is married) Original
  • Daily Schedule in Japan
  • Bank Certificate Original
  • Applicant's Income Tax Return(ITR)
  • Guarantee Letter
  • Proof Of Relationship Between Applicant And Guarantor
  • BANK Certificate (original) and INCOME TAX RETURN (ITR) [If applicant Is not Philippines Nationality]
  • Photocopy of Applicant's Alien Certificate of Registration (ACR) Issued By The Philippines Government
• Key pointers in checking your visa

  • Visa Type
  • Number of Entries
  • Validity
  • Duration of Each Stay
  • Date of Entry
  • Date of Exit
  • Visa Remarks
  • Name
  • Passport Number
  • Date of Birth
  • Photo Information
  • Date of Issue
  • Place of Issue
• Reservation


  A booking in advance for a space for specified period of time. Examples: Airline seat, hotel room, restaurant booking.
• Guaranteed reservation


  Guests confirms the booking by paying a conformational charge and on another hand the hotel/airline also hold the room/seat request until specific due dates.
• Non-guaranteed reservation


  A conditional reservation or simple agreement between guest and the hotel or airline in which the room or seat hold until 6pm on the date of specific due date.
• Phonetic alphabet

  • A - alpha
  • B - bravo
  • C - charlie
  • D - delta
  • E - echo
  • F - foxtrot
  • G - golf
  • H - hotel
  • I - india
  • J - juliet
  • K - kilo
  • L - lima
  • M - mike
  • N - nancy
  • O - oscar
  • P - papa
  • Q - quebec
  • R - romeio
  • S - siera
  • T - tango
  • U - umbrella
  • V - victor
  • W - whiskey
  • X - x-ray
  • Y - yankee
  • Z - zulu
• IATA (International Air Transport Association)


  The prime vehicle for inter-airline cooperation in promoting safe, reliable, secure and economical air services - for the benefit of the world's consumers. It was founded in Havana, Cuba, in April 1945.
• IATA Traffic Conference Area


  Conceptualized to easily divide the world into only 3 areas, mainly for airline purposes especially in determining the rate or price of a ticket. Area 1 - N.A / Central / Caribbean/ South America, Area 2 - Europe / Middle East / Africa / IOI, Area 3 - Asia / Australia.
• Airport codes


  A three-letter geocode designating many and metropolitan areas around the world, defined by the International Air Transport Association (IATA).
• Military time


  A time format using a 24 Hour Time system that eliminates the need for the designation "A.M" and "P.M".
• Ticketing


  The process of producing or selling tickets for trips or events. It involves issuing of tickets and the connections between various other related reservations of hospitality industry.