it elective chap6

• Organizational Culture:

  • Shared beliefs, attitudes, values

  • Behaviors that arise from the beliefs, attitudes and

  values

  • May be obvious or subtle
• Project Manager’s Checklist • Decision-making—who makes the decision and what processes are followed • Communication • Vocabulary and format— “Image”
• 3 types of communication :

  • formality
  • medium
  • complexity
• Team Challenges • Individual identity • Verbal and emotional expressiveness • Relationship expectations • Style of communication • Language • Personal priorities, values and beliefs • Time orientation
• Problem-solving is a key activity for successful teams
• Conflict is not a bad thing
• Understanding your own preferred approach and those of your team helps in productive conflict resolution
• Five basic approaches to conflict resolution : • Avoidance • Accommodation • Competition • Compromise • Collaboration
• Team Members can also face challenges in cross-cultural relationship
• Project Managers need to be aware of cultural issues
• Cultural norms and values can influence how project risks are assessed and addressed.
• Cultural differences can have a negative impact on project management
• CQ can help project managers understand and navigate cultural differences
• CQ can improve communication and collaboration within diverse project teams
• CQ can enhance project outcomes by leveraging cultural differences
• Project managers create a culture of accountability within their project teams across diverse cultures:

  • Clearly define roles and responsibilities for each team member
  • Establish clear performance metrics and hold team members accountable for meeting them
  • Foster open communication and encourage team members to take ownership of their work
• Cultural differences can lead to different perceptions of risk and risk tolerance levels
• Project managers can use risk management frameworks that take cultural differences into account
• Project managers can involve team members from diverse cultures in the risk management process to ensure all perspectives are considered
• Cultural sensitivity refers to an individual's ability to understand and respect cultural differences.
• Cultural sensitivity helps project managers to build trust and rapport with team members from different cultural backgrounds and to create a more inclusive and supportive project environment.
• best practice for managing cross-cultural teams in project management :

  Providing cultural awareness training to team members.
• How can project managers leverage cultural differences to enhance team performance? :

  • By recognizing and valuing diverse perspectives and approaches to problem-solving.

  • By embracing cultural differences, project managers can tap into the unique strengths and talents of each team member and promote a more innovative and dynamic project environment.
• Encouraging conformity or ignoring cultural differences can lead to misunderstandings and conflicts
• Cross cultural refers to a concept that recognizes the differences among business people of different nations, backgrounds, and ethnicities, and the importance of bridging them.