Oral com

Cards (60)

  • Behaviour
    Intentional or conscious use of any sound, sign, or symbol to transmit ideas, facts
  • Elements of communication
    • Speaker - Source of message
    • Message - The information
    • Encoding - Process of converting the message into words, actions
    • Channel - Means (non-personal, personal, non-verbal, verbal)
    • Decoding - Process of interpreting / understanding
    • Receiver - Recipient of the message
    • Feedback - Reaction, Response
  • Functions of communication
    • Regulation or control - Control the behaviour / regulate the amount of activities
    • Social interaction - Produce social relationships
    • Motivation - Express desires, needs, wants, likes
    • Emotional expression - Expressing emotions
    • Information - To give and get information
  • Models of communication
    • Interpersonal - Communication between and among people
    • Intrapersonal - Communication with himself/herself mentally
    • Public communication - Delivering message in front of a group
    • Intercultural - Share thoughts across different cultures and social groups
  • Flow of communication
    1. Sender -> Message transmission -> Recipient -> Receiver
    2. Feedback
  • (AARISTOTELIAN MODEL) Speech, occasion, audience, and effect
    • The speaker delivers his message to the audience
    • Feedback is not necessary
  • (SCHRAMM MODEL) Focused on the field of experience
    • Refers to the past and present
    • May process: the sender and techerer take forms instading and recueing brisage
  • SMCR model
    Sender- Message- Channel - Recierer
  • -BFeedbuck is not part of the process
  • SHANNON'S
    of transmitter (phones. computers, etc...)
  • LINEAR MODEL

    One direction from sender- reuerer
  • Feedback
    • Requires from the reclever
    • INTERACTIVE
    • TRANSACTIONAL-muttaneous exchange
  • Includes psychological communicatich
    • Share past, present, and future
  • VERBAL COMMUNICATION
    • Language should be appropriate to the occasion (formal or informal)
    • Brevity
    • Clarity
    • Ethics
    • Vividness
  • THREE BASIC ELEMENTS
    • Phonemies - Set of sounds
    • Grammar - Structure of a language
    • Vocabulary - Lexicon or total number of words
  • Phonemies
    Sound that distinguish one word from another
  • Phonemes
    • AMERICAN ENGLISH-FORTY- 100 SOUNDS
    • SPANISH 32 phonemes
  • Grammar
    • Morphology - Patterns for making words
    • Morphenes - Refers to root words prefixes, and suffixes
    • Syntax - Study of patterns for making sentences
  • Vocabulary
    Lexicon or total number of words
  • VERBAL COMMUNICATION
    • Eye contact
    • Expressions
    • Posture
    • Kinesics
    • Haptics
    • Proxemics
    • Chronemics
    • Paralanguage
  • BARRIERS
    • Physical
    • Physiological
    • Psychological
    • Mental
    • Semantic
  • 7 C'S IN EFFECTIVE COMMUNICATION
    • Completeness
    • Conciseness
    • Considerations
    • Concreteness
    • Courtesy
    • Clearness
    • Correctness
  • Speech Act Theory
    Developed by Langshaw (1962) and further developed by John Searle (1969)
  • TYPES OF SPEECH ACT
    • Locutionary Act
    • Illocutionary Act
    • Perlocutionary Act
  • Illocutionary Act

    The act of saying something, ordering, promising, stating opinion, confirming, or denying promise, request
  • ACCORDING TO SEARLE, THERE ARE 5 MAJOR CATEGORIES OF ILLOCUTION

    • Expressive
    • Declarations
    • Assertive
    • Directives
    • Commissive
  • we cognat
  • speaker. speech, occasion, audience, and effect
    1. The speaker delivers his message to the audience
    2. Feedback is not necessary
  • Charness
    • Appropriateness
  • Focused on the "Field of experience" refers to the past and present
  • MODEL
    Two way process the sender and receiver take turns in sending and receiving messages
  • BERLO
    SMCR model (sender- Message Channel - Receiver)
  • MODEL Considered as linear model, Feedback is not part of the process
  • SHANNON'S
    Use of transmitter (phones, computers, etc...)
  • MODEL
    LINEAR, one direction from sender-receiver
  • Feedback
    INTERACTIVE, Requires from the receiver
  • TRANSACTIONAL
    Simultaneous exchange
  • Includes psychological communication
  • Have part, present, and future
  • Nomination
    The act of allowing or inviting a participant to join a discussion