role of business enterprise/ purpose of business activity
produce goods or services
meet customer needs
add value
ways of adding value
convenience
branding
quality
design
USP
role of entrepreneur
organize resources
making business decisions
take risks
what are customer needs
price
quality
choice
convenience
importance of identifying and understanding customer needs
generating sales
business survival
purpose of market research
identify and understand customer needs
identify gaps in the market
reduce risk
inform business decisions
methods of primary research
survey
questionnaire
focus group
observation
methods of secondary research
internet
market reports
government reports
types of data
qualitative and quantitative
social media
helps collect market research data e.g instagram polls
importance of the reliability of market research
so business owner makes correct decisions as reliable market research represents the people that the business is interested in accurately so is more useful
market segments
location
demographics
lifestyle
income
age
market map helps identify
a gap in the market
strengths and weaknesses of competitors based on
price
quality
location
product range
customer service
impact of competition on business decision making example
having to lower prices if competitor's prices are much higher
financial aims and objectives
survival
profit
sales
market share
financial security
non-financial aims and objectives
social objectives
personal satisfaction
challenge
independence
control
revenue equation
Price x Quantity sold
variable cost equation
VC per unit x number of units sold
Total costs equation
fixed costs + variable costs
profit equation
total revenue - totalcost
interest equation
(total repayment - borrowed amount / borrowed amount) x 100
break even level of output equation
fixed cost/ selling price - variable cost
margin of safety equation
actual sales - break even sales
importance of cash to a business
pay suppliers, overheads and employees
prevent business failure (insolvency)
difference between cash and profit
cash is the money a business can spend immediately for day-to-day expenses
profit is the amount of money a business earns after costs have been taken into account
cash inflow
total receipts
cash outflow
total payments
net cash flow
Inflows - outflows
opening balance
Closing balance from previous month
closing balance
Opening balance + net cash flow
short-term sources of finance
overdraft
trade credit
long-term sources of finance
personal savings
venture capital
share capital
loan
retained profit
crowd funding
limited liability
owners not personally liable for the business's debts
unlimited liability
owners personally liable for the business's debts so can have personal assets taken if debts aren't payed