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• Varieties of Language

  • Pidgin
  • Creole
  • Regional Dialect
  • Minority Dialect
  • Indigenized Varieties
• 5 Distinct Language Registers

  • Frozen
  • Formal
  • Consultative
  • Casual
  • Intimate
• Evaluating Message


  Evaluating the effectiveness of a message by developing and using strategic questions
• Four Main Qualities of Effective Messages

  • Simplicity
  • Specificity
  • Structure
  • Stickness
• How to Make Ideas Stick

  • Simple - Present core idea
  • Unexpected - Grab attention of audience
  • Concrete - Turn abstract to real example ideas
  • Credible - Ideas will stick if people believe them
  • Emotional - People need to care about the idea
  • Story - Embed ideas into consciousness
• Types of Communication


  • Verbal
  • Non-Verbal
  • Written
  • Visual
• Verbal Communication


  Using spoken words or unspoken as in the case of sign language
• Non-Verbal Communication


  Tone, facial expression, body language, hand movements and eye contact
• Written Communication


  A form of verbal communication, different than spoken communication
• Visual Communication


  A type of communication that complements the other types
• Listening


  A surprisingly important part of communication in order to be a great communicator
• Language


  A vital part of human connection, allows us to share ideas, thoughts and feelings
• Communication


  Simply the act of transferring information from one place to another
• Decoder


  The person who receives the message and decodes it
• Receiver


  Needs to think about the content and elements of the source
• Encoder


  The sender of the message from which the message originates
• Register


  A subset of language as defined by purpose and setting
• Varieties


  Specific forms of language clusters, including languages, dialects, registers, and styles
• Linguistic


  The scientific study of language to understand the nature of language in general
• Interaction

  Two or more people/things communicating with each other
• Active Listening

  A way of listening or responding that improves mutual understanding
• Sender

  The initiator of a message, the source
• Transference


  the act of transferring message from sender to the receiver
• Syntax


  arrangement of orders of words writer style and grammar rules/ grammatical structure of words and phrases
• High Context Culture


  Leaves much of the message unspecified (Mediterranean, Latin America, Slavic, Central European)
• Low Context Culture


  Expects messages to be explicit and specific (most Germanic and English-speaking countries)
• Sequential Culture


  Gives full attention to one agenda item after another (North American, English, German, Swedish, Dutch)
• Synchronic


  Views the flow of time as a circular form with past, present, and future
• Digital Communication


  The electronic exchange of information, data, or messages
• Transmission


  A process by which sender message the recipient
• Public Speaking


  The oral presentation of a speech delivered to a live audience
• Dispensation


  The act of giving or portioning something