ICT Lesson 6

• Quality Control

  The measurement of outputs to see whether or they do not meet the accepted criteria
• Quality Assurance

  Assesses the processes and systems producing to a quality product
• Quality Control

  Measures the outputs
• Quality Assurance

  Measures the system
• Quality Assurance


  • Streamlines production
  • Helps confirm final products meet quality criteria
  • Ensures processes for product design, test, and production are being executed standardly
• Processes managed and improved through Quality Assurance

  • Acquiring raw materials
  • Purchasing third-party components and sub-assemblies
  • Designing and using inspection procedures
  • Complying with production processes
  • Responding to defects
• Quality Control

  • Essential for customer safety and satisfaction
  • Ensures quality procedures are completed by assigned team on every stage of the process
• Quality Control

  • Manager is primarily accountable for making everyone alert to the expected quality and verifying only high-quality repairs are done
  • Manager sometimes acts as a quality checker for a specific task
• Quality Control Procedures

  1. Prepare Inspection Checklists

  2. Monitor Technician Performance

  3. Documentation
• Quality Inspection

  Measuring, examining, testing, or gauging of the product and comparing the results with specified requirements to determine whether conformity meets product characteristics and specifications
• Inspection Procedures


  • Who checks the products
  • How to report on QC findings
  • Use of Assessment Inspection tools
• Conformity to specifications

  Inspector or assessor needs to use a checklist that indicates the product specifications (appearance, labeling, materials, workmanship, inner packing, and outer packing)
• Computer hardware specifications to inspect

  • Processor speed model and manufacturer and processor speed
  • Random Access Memory (RAM) capacity, stick type, cell type, and clock frequency
  • Graphics (NVIDIA and AMD brands)
  • Hard disk (ROM) space
  • Network (ethernet or wi-fi) adapters or audio and video capabilities
• Inspection tools

  • Visual Inspection
  • Special tests (e.g. turning an electrical product on/off)
• Documentation forms

  • Product Quality Checklist
  • Inspection form for Defective Material

  
• Defective products

  Need to be categorized as critical, major, and minor for the purpose of making decisions
• Defected materials should be captured by photos or video as part of documentation process