A written document that describes all the steps necessary for opening and operating a successful business
A business plan
Describes your ideas to investors
Serves as a guide for you as you start your business
Purposes of a business plan
Explains the idea behind your business
How your product or service will be produced and sold
Sets specific objectives and how you will achieve them
Describes the experience of the people who will run the business
Importance of a business plan
Makes you think about all aspects of your business
May help you secure financing
Helps you communicate your ideas to others
Can serve as a tool for managing your business
Basic elements of a business plan
Introductory materials
The main body
The appendix
Main body of a business plan
Introduction
Marketing
Financial Management
Operations
Concluding Statement
Introduction
Detailed description of business goals
Short, medium, and long-term goals
Legal structure of the business, including ownership
Applicable skills and experience
Competitive advantages of your business
Marketing
Products and/or services
Market
Industry
Location
Financial Management
Identification of Risks
Financial Statements
Funding Request and Return on Investment
Operations
Daily business management
Staffing
Facilities
Equipment
Concluding Statements
Summarize goals and objectives
Emphasize commitment to success
Introductory elements
Cover letter
Title page
Table of Contents
Statement of Purpose
Executive Summary
The business plan should be neat, attractive,well organized, and inviting to read
Purposes of a business plan
Explains the idea behind your business and spells out how your product or service will be produced and sold
Sets specific objectives and describes how your business expects to achieve them
Describes the background and experience of the people who will be running the business
Seven basic elements of a business plan
History and background
Goals and objectives
Products or services
Form of ownership
Management and staffing
Marketing
Current and projected financial statements
History and background
Describing how you came up with your idea can help lenders, investors, and others understand how your business will operate
Goals and objectives
Your business plan should outline your goals—short-term, medium-term, and long-term
Products or services
Explain how your products or services differ from those already on the market
Describe the industry you will operate in
Describe the location of your business
Form of ownership
Identify your form of ownership
Provide information relevant to your form of ownership
Management and staffing
Demonstrate that you and the people working for you have the experience, maturity, and common sense to manage your business
Marketing
Identify your prospective customers
Describe the size of the market for your product or service
Explain how you plan to enter the market
Explain how you plan to deal with competition
Current and projected financial statements
Identification of risks
Financial statements
Funding request and return on investment
Additional elements of the business plan
Licensing
Legal restrictions
Regulations
Research the business plan
Print resources
Online resources
People resources
Additional resources
Put your business plan together
Introductory elements
Main body of your plan
Appendix
Traditional marketing
For large businesses tends to focus on managing and growing existing programs and brands
For small- and medium-sized businesses is different because financial resources are limited, and it is often the entrepreneur alone who is in charge of marketing efforts
Entrepreneurial marketing
A set of unconventional practices that can help start-ups and younger firms emerge and have an edge in competitive markets
Tends to focus on satisfying the customer and building trust by providing innovative products and services that disrupt or appeal to a specific market
The 7 Ps of the marketing mix
Product
Promotion
Price
Place
People
Physicalenvironment
Process
Product
Refers to a good or service that creates value by fulfilling a customer need or desire
Promotion
The process of communicating value to customers in a way that encourages them to purchase the good or service
Typical forms of promotion
Advertising
Social media
Public relations
Direct mail
Sales promotions
Personal selling
Price
The value that must be exchanged for a customer to receive a product or service
Cost-led pricing
Involves taking the cost of making the product and creating a profit margin
Helpful when start-ups do not have much information about their target market and need more time to define their value proposition and business identity
Premium pricing
You need a clear reason why customers would want to spend more on your product
Penetration pricing
Pricing below competitors can give you a competitive advantage, but may also lead to "price wars"
Customer-led pricing
Pricing led by the customer, based on what they are willing to pay
Loss leader pricing
Uses a below-standard price to attract business in the hope that customers will stay and shop for other, more profitable products
Introductoryoffers
Use lower initial prices to attract new customers and build a customer base before prices return to "normal"
Skimming
A pricing strategy that leverages the newness of a product to justify the highest price possible in order to "skim" the most profits off the top
Bundling
A discount price is set for a bundle of products to encourage customers to buy in bulk