CH1

• Organization


  A deliberate collection of people brought together to accomplish some specific purpose
• Common Characteristics of Organizations

  • Goals
  • People
  • Structure
• Nonmanagerial Employees


  • Work directly on tasks
  • Not responsible for overseeing others' work
• Managers


  • Direct and oversee the activities of others
  • May have work duties not related to overseeing others
• Types of Managers


  • Top Managers
  • Middle Managers
  • First-line Managers
  • Team Leaders
• Top Managers


  Make decisions about the direction of an organization
• Middle Managers


  Manage other managers
• First-line Managers


  Direct nonmanagerial employees
• Team Leaders


  Manage activities of a work team
• Management


  The process of getting things done effectively and efficiently, with and through people
• Effectiveness


  Doing the right things, goal attainment
• Efficiency


  Doing things right, resource usage
• Management is a balance between minimizing resource usage (efficiency) and maximizing goal attainment (effectiveness)
• Frederick Winslow Taylor


  Popularized the word "management"
• Taylor's book "Principles of Scientific Management" took the business world by storm


  1911
• Principles of Scientific Management

  The use of scientific methods to define the "one best way" for a job to be done
• 4 Functions Approach


  • Planning
  • Organizing
  • Leading
  • Controlling
• Mintzberg's Managerial Roles


  • Interpersonal roles (figurehead, leader, liaison)
  • Informational roles (monitor, disseminator, spokesperson)
  • Decisional roles (resource allocation, disturbance handler, negotiation, entrepreneur)
• Functions more intuitive than roles
• Level in Organization


  Top managers do more organizing, planning, and controlling

  First level managers do the most leading
• The manager's job is not universal
• Factors reshaping/redefining management


  • Assistance of freelances

  More flexible hours (result of pandemic)

  Social media (form of electronic communication, connect with customers, manage HR)
• Sustainability


  A company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies
• Critical Employability Skills


  • Critical thinking

  Communication

  Collaboration

  Knowledge application and analysis

  Social responsibility