TOUR GUIDING

• BODY LANGUAGE


  The body is an effective communicator with a language of its own. Body language which includes postures, movement, gestures, eye contact, and dress has a greater force than the spoken word.
• POSTURE 


  Shows much about a person's self-esteem, health and level of interest in his surroundings.
• BODY MOVEMENT AND GESTURE


  Gestures such as the movements of the body, face, and hands are strong communication tools.
• VOICE


  The speaker's most important asset.
• PITCH 


  The high or low quality of the voice.
• RESONANCE 


  The resounding quality of the voice.
• VOLUME


  The loudness of sound.
• INTONATION 


  Is the melody of speech.
• ARTICULATION 


  The process of producing clear and distinct sounds.
• VOCABULARY 


  The use of basic words appropriately and not amazing people with high-sounding words.
• PRONUNCIATION 


  Words are sound symbols of meaning.
• RATE OF SPEAKING 


  Vary from one language to another, from one region to another within a language, and from one situation to another.
• THE LUNGS


  Serve as an air reservoir and energy source.
• LARYNX


  Lies behind the throat.
• General Tour Procedures

  • Pre-tour planning
  • Paperwork
  • The first day of the tour
  • Arriving at the tour site
  • Meeting the group
  • Checking-in and checking-out in hotel
  • Visiting attraction and restaurants
  • Changing itineraries
  • Evening activities
• Information required for a guide

  • Availability of banks
  • Currency and exchange rates
  • Telephone and postal service information
  • Current theater and movie information
  • Information on getting taxis including fees
  • Shopping information
  • Tipping customs
• WALKING TOURS 


  Enable people to use all their senses and give them opportunities for close contact.
• MOTOR COACH TOURS


  The most common mode of transportation for guided tours.
• DRIVER-GUIDING 


  Illegal in some countries
• VAN AND AUTOMOBILE TOURS 


  Family and small-group tours are increasingly popular
• LIMOUSINE TOUR


  Offer efficiency and convenience in urban areas, eliminating traffic and parking hassles.
• FAMILIARIZATION TOURS


  Promotional programs conducted by public sector organizations, government travel bureaus, or privately-run entities to inform clients about available services and facilities in a specific area, focusing on everyday amenities rather than tourist attractions.
• INCENTIVE TOURS 


  Become a lucrative market in the travel industry, challenging traditional guides who often focus on clients. These tours focus on parties, special events, and unstructured activities, shifting from sightseeing to rewarding participants.
• MEETING AND CONVENTION TOURS 


  Classified into two categories: pre and post-meeting tours and brief tours.
• STEP-ON TOURS


  Tours in which a guide conducts only a small portion of a larger tour.
• PUBLIC TOURS


  Tours that are open to the public.