week1

• communicating in workplace

  1. purpose
  2. to provide info
  3. reader / audience
  4. tone
• purpose

  • to create / build record
  • to provide info
  • to persuade
• upward communication - sent by the subordinates
• lateral / horizontal communication - equal level
• downward communication - sent by the superiors
• outward communication - intend workers outside the workplace
• tone

  • express your attitude towards a person
  • must be professional or formal
• basic function of communication

  1. to provide information
  2. to persuade and argue
  3. entertain , honor and praise
• to provide information - important , give instruction and clarify ideas
• object - everything that is divisible
• processes - explain how made
• events - happens
• concepts - theories or ideas
• to persuade and argue

  • changing belief or action
  • ability to speak or write
• ethnos

  • greek word for "character"
  • authorative or trustworthy
• pathos

  • the audience feelings
  • photo to convince
• logos

  • logic
  • persuade the audience
• entertain , honor and praise

  • mark day to day life
  • stand out
• purpose

  • to perform a ritual
  • procedure that are appropriete
• style - highly stylistic or ornamental language
• organization - occasion presentation
• formality - degree or professionalism