CHAPTER 1 : THE COMMUNICATION PROCESS AND ITS COMPONENTS

• Communication - It is one of the most essential aspects of our

  lives. The process of sharing meaning in any

  context.
• Communication - A systematic process in which people

  interact with and through symbols to create

  and interpret meanings.
• Context - The setting in which the communication

  occurs.
• Types of Context:

  • Physical
  • Social
  • Historical
  • Psychological
  • Cultural
• Physical Context – refers to where the

  communication takes place, factors

  that affect the communication process.

  (WHERE).
• Social Context – the relationship that exists

  between and among the participants.

  (WHO).
• Historical Context – the background provided

  by the previous encounter or

  communication between the

  participants. Something that the

  participants have in common. (WHAT).
• Psychological Context – includes the moods

  and feelings each participant brings to

  the communication. (HOW).
• Cultural Context – includes the beliefs, values,

  and norms, that are shared by a large

  group of people (WHY).
• PARTICIPANTS – The people communicating,

  everybody involved in the communication or

  conversation. The sender or source and the decoder or receiver.
• CHANNELS – Both a route travelled by the message

  and the means of transportation.
• Two Basic Channel of face to face communication

  • Sound Channel - Verbal Cues
  • Light Channel - Non Verbal Cues
• NOISE – Anything that interferes with communication. Barriers that prevent the communication process to be effective.
• Types of Noise:

  • External Noise - sights, sounds, and other stimuli in the environment.
  • Internal Noise – thoughts and feelings.
  • Semantic Noise - unintended by certain symbols.
• Feedback - Response or replies
• Levels of Communication

  • Verbal - words, spoken, written, signed
  • Non Verbal - body language
  • Intrapersonal - self talk
  • Interpersonal - two persons
  • Public - speaker to audience