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PURCOM
CHAPTER 1 : THE COMMUNICATION PROCESS AND ITS COMPONENTS
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Cards (16)
Communication
- It is one of the most essential aspects of our
lives. The process of sharing meaning in any
context.
Communication
- A systematic process in which people
interact with and through symbols to create
and interpret meanings.
Context
- The setting in which the communication
occurs.
Types of Context:
Physical
Social
Historical
Psychological
Cultural
Physical Context
– refers to where the
communication takes place, factors
that affect the communication process.
(WHERE).
Social Context
– the relationship that exists
between and among the participants.
(WHO).
Historical Context
– the background provided
by the previous encounter or
communication between the
participants. Something that the
participants have in common. (WHAT).
Psychological Context
– includes the moods
and feelings each participant brings to
the communication. (HOW).
Cultural Context
– includes the beliefs, values,
and norms, that are shared by a large
group of people (WHY).
PARTICIPANTS
– The people communicating,
everybody involved in the communication or
conversation. The sender or source and the decoder or receiver.
CHANNELS
– Both a route travelled by the message
and the means of transportation.
Two
Basic
Channel of face to face communication
Sound
Channel -
Verbal
Cues
Light
Channel -
Non Verbal
Cues
NOISE
– Anything that interferes with communication. Barriers that prevent the communication process to be effective.
Types of
Noise:
External
Noise - sights, sounds, and other stimuli in the environment.
Internal
Noise – thoughts and feelings.
Semantic
Noise - unintended by certain symbols.
Feedback
- Response or replies
Levels of
Communication
Verbal
- words, spoken, written, signed
Non Verbal
- body language
Intrapersonal
- self talk
Interpersonal
- two persons
Public
- speaker to audience