hosp & catering

• Star Rating 1: Basic and acceptable accommodation and facilities. Simple rooms with no room service offered.
• Star Rating 2: Average accommodation and facilities, a small establishment, and would not offer room service or have a restaurant.
• Star Rating 3: Good accommodation and facilities. One restaurant in the establishment, room service is available between certain hours, and Wi-Fi in selected areas are provided. The establishment could have a pool and a gym.
• Star Rating 4: Very good accommodation and facilities. Large hotel & reception areas of a very good standard. Certain hours of room service, with a swimming pool and valet parking offered.
• Star Rating 5: Excellent standard accommodation, facilities, and cuisine. Offer valet parking, 24-hour room service, spa, swimming pool, gym and concierge service.
• AA Rosette Award

  Ratings between one and five rosettes could be awarded based on the following.

  • different types and variety of food offered
  • quality of the ingredients used
  • where the ingredients are sourced
  • how the food is cooked, presented and tastes
  • skill level and techniques used as well as the creativity of the chef
• Michelin Star

  A rating between one and three Michelin stars could be awarded based on the following

  • quality of ingredients used
  • cooking and presentation techniques
  • taste of the dishes
  • standard of the cuisine
  • value for money
• Good food guide


  A rating between one and 10 could be awarded based on the following

  • cooking skills
  • quality of ingredients
  • techniques and cooking skills shown
• Commercial (residential) meaning the hospitality and catering provision aims to create a profit from the service they provide, but also offers accommodation.
• Commercial (residential)

  • hotels, motels & hostels
  • B&B, guest houses and Airbnb
  • holiday parks, lodges, pods, and cabins
  • campsites and caravan parks
• Non-commercial (residential) the hospitality and catering provision offers accommodation but does not aim to make profit from the service they provide.
• Non-commercial (residential)

  • hospitals, hospices, and care homes
  • armed forces
  • prisons
  • boarding schools, colleges, and university residences
• Commercial (non-residential) catering establishments that aim to make a profit from their service, but no accommodation is provided.
• Commercial (non-residential)

  • restaurants and bistros
  • cafes, tea rooms and coffee shops
  • takeaways
  • fast-food outlets
  • public houses and bars
  • airlines, cruise ships, long-distance trains
  • pop up restaurants
  • food and drink provided by stadiums, concert halls and tourist attractions
  • mobile food vans and street food trucks
  • vending machines
• Non-commercial (non-residential) catering establishments with no accommodation provided and don't aim to make a profit from their service
• Non-commercial (non-residential)

  • schools, colleges and universities
  • meals on wheels
  • canteen in working establishments (subsidised)
  • charity run food providers
• Food Services

  • Table Service
  • Counter Service
  • Personal Service
• Plate: the food is put on plates in the kitchen and served by waiting staff. Good portion control and food preparation consistent. (TS)