FOS REVIEWER 1

• • Largest and fastest growing industry in the world

  Hospitality and Tourism Industry
• One of the most exciting aspects of this industry is that it is made up of so many different professions

  (land, air, water)
• The scope of the hospitality and tourism industry

  
  

  Accommodation         

  Food and beverage          

  Gaming                            

  Transportation      
• Why people travel?

  Holidays

  Leisure

  Medical Purposes

  Religious Purposes

  Education Purposes

  Sports
• are the customers of the hospitality and tourism industry, who pay for services and facilities provided by the accommodation establishments.

  Guests
•  Kids, Middle age, Senior citizen

  Age
• Parents, Children, Grandparents

  Family
• Male and Female, LGBTQ

  Gender
• Physical Attribute, Language, Customs, Food like halal,

  Religion, and Values.

  Cultural Background
• Guests may be:

  Local

  Domestic

  International
• They may stay for?

  Hour or longer
• For most guests the basics of staying away from home

  Bed

  Food and Beverages

  Entertainment
• •  many professions are necessary to meet the needs and wants of people who are away from home. 


  under the umbrella of travel and tourism
• •  hospitality and tourism industry provides job opportunities to many associates who: 

  Help make reservations

  Greet

  Assist

  Serve guests