Loftus & Palmer- videos of car crash. Critical question- 'about how fast were the cars going when they __ each other?' contacted, bumped, hit, collided, smashed. More severe verb= higher estimated speed. Response bias explanation- changed how participants answered. Then, second experiment tested substitution explanation- whether the participants' memory had been changed. Asked if they'd seen smashed glass. Those asked the question with 'smashed' were more likely to say yes, but there was no glass.