Marketing your business is about how you position it to satisfy your market's needs
Four critical elements in marketing your products and business
Product
Price
Place
Promotion
Product
The right product to satisfy the needs of your target customer
Price
The right product offered at the right price
Place
The right product at the right price available in the right place to be bought by customers
Promotion
Informing potential customers of the availability of the product, its price and its place
Each of the four P's is a variable you control in creating the marketing mix that will attract customers to your business
The success of your business depends on your marketing mix
Product
Physical product itself
Packaging
Quality
Features
Options
Services
Warranties
Brand name
Product bundle
What the customer is actually buying - the goods and services you offer
Successful managers pay close attention to the needs their product bundles address for customers
Your product bundle should meet the needs of a particular target market
Customer research is a key element in building an effective marketing mix
Your knowledge of your target market and your competitors will allow you to offer a product that will appeal to customers and avoid costly mistakes
Considering starting a new business or adding a new product
1. Make sure the product bundle will fit your business's strengths and weaknesses
2. Provide an acceptable risk/return tradeoff
Start-up businesses are most successful when they concentrate their efforts on one product or one market
Offering a whole range of products is most successful if the raw materials, production processes, and distribution methods are similar
Price
How much you charge for your product or service
Determining your product's price can be tricky and even frightening
Many small business owners feel they must absolutely have the lowest price around
Pricing too low will make it impossible to grow
Pricing strategies
Cost-plus
Value-based
Competitive
Going-rate
Skimming
Discount
Loss-leader
Psychological
The amount of money you will actually receive may be complicated by other pricing aspects that will decrease (or increase) the actual amount of money you receive
Other pricing aspects
Payment period
Allowance
Seasonal allowances
Bundling of products/services
Trade discounts
Price flexibility
Price differences among target customer groups
Price differences among geographic areas
Volume discounts and wholesale pricing
Cash and early payment discounts
Credit terms
Whatever your price may be, ultimately it must cover your costs, contribute to your image by communicating the perceived value of your product, counter the competition's offer, and avoid deadly price wars
Price is the one "P" that generates revenue, while the other three "P's" incur costs
Place
The distribution channels used to get your product to your customers
Direct sales
Retail, door-to-door, mail order, e-commerce, on-site
Advantages: contact with customers, detect market changes, control over product range, pricing
Disadvantages: need effective retail interface
Reseller sales (sales through an intermediary)
Wholesaler, retailer
Advantages: wider distribution, less pressure managing distribution, reduced storage space
Disadvantages: lose contact with end consumer, lose company identity
Market coverage
Intensive distribution
Selective distribution
Exclusive distribution
Production flow
Wholesalers want a steady year-round supply of product to distribute
If you can deliver a steady year-round supply that is of consistent quality, then selling through an intermediary may be a good strategy
Market Coverage
The extent to which a product is distributed
Types of market coverage
Intensive distribution (widespread placement in as many places as possible, often at low prices)
Selective distribution (narrowed distribution to a few businesses)
Exclusive distribution (restricted to a single reseller)
Intensive distribution
Large businesses often market on a nationwide level
Convenience products do better with intensive (widespread) distribution
Selective distribution
Often used for upscale products sold through retailers that only sell high-quality products
Products that people shop around for sell better with selective distribution
Exclusive distribution
You may become the sole supplier to a reseller who, in turn, might sell only your product
You may be able to promote your product as prestigious with this method, though you might sacrifice sales volume
Specialty products tend to perform better with exclusive distribution
Other place decisions
Product characteristics and sales volumes will dictate what inventories to maintain and how to transport products
Logistics associated with acquiring raw materials and ensuring final product is in the right place at the right time for the right customers can comprise a large percentage of total costs and needs careful monitoring
You may decide to have a combination of all the distribution methods
Promotion
The advertising and selling part of marketing, how you let people know what you've got for sale