Week 1 FBV

Cards (14)

  • Major bar equipment
    • Glass washing machine
    • Ice Machine
    • Refrigerator
    • Beer Panel
    • Bar Mounted Post-Mix/Post Mix Dispensing gun
    • Cash register
    • Ice well
    • Espresso coffee Machine
    • Stainless sinks
  • Minor bar equipment/bar hand tools
    • Cocktail shaker
    • Blender
    • Bottle openers
    • Bottle brush
    • Buckets/stainless steel or plastic
    • Carafes
    • Champagne stopper
  • Minor bar equipment/bar hand tools

    • Cleaning equipment
    • Coasters
    • Colanders/strainers
    • Corkscrews
    • Cutting boards
    • Free pourers
    • Garnish dispenser
    • Glass cleaning brush
  • Minor bar equipment/bar hand tools
    • Glass rimmer (frosting/crusting)
    • Ice crusher
    • Ice bucket
    • Ice scoop
    • Jugs
    • Juice squeezer
    • Knives
    • Milkshake mixer
  • Minor bar equipment/bar hand tools
    • Mixing glass
    • Muddlers
    • Perforated spoon
    • Portion control pourers
    • Store and pour containers
    • Spirit measures/jigger
    • Boston Ruler
  • Glassware
    • Paris goblet
    • Paris Tulip
    • Cocktail glass
    • Brandy Balloon
    • Slim Jim
    • Old Fashioned
  • Glassware
    • Colada
    • Libby cocktail
    • Port/Sherry
    • Cognac sniffer
    • Champagne Flute, Saucer, Thistle
    • Liqueur
    • Beer Pilsner, Mug, tumbler, Mixing Glass
  • Bar stationery
    • Dockets/food and beverage check pads
    • Toothpicks
    • Beverage list , wine list, liqueur list, cocktail list
    • Paper napkins
    • Cocktail shades
    • Stirrers
    • Menu covers
  • Banquet Server

    Responsible for the complete service of food and beverages, catering to all guests' needs
  • Banquet Server

    Works closely with the captain or head waiter/waitress to provide the guest with an enjoyable dining experience
  • C.A.R.E.S.
    • Customers are our focus
    • Attitude affects everything
    • Respect others – have fun
    • Earn profits for everyone
    • Service is EVERYTHING!
  • Basic Roles of a Banquet Server
    • Ensure the setting of tables completely according to diagram and/or sample table
    • Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques
    • Keep work area clean, and coordinate actions with the Banquet team members, and all other members of the front and back of the house to ensure flawless customer service
    • Maintain good grooming and personal hygiene
  • Server's Etiquette
    • White Tuxedo Shirt
    • Black Dress Pants
    • Black Bow Tie
    • Black Apron
    • Black Socks / Natural Colored Hose
    • Rubber Soled Shoes
    • Name Tag
    • Hair Tied Up (if long)
    • Serviette
    • Smile
    • All shirts, pants, and aprons must be ironed
  • Friendly Service

    • Remember that guests can see you whenever you are in the room - be courteous, efficient, and quiet
    • Maintain good posture - and never slouch, lean, or slump
    • While in the room, smile and, when appropriate, acknowledge guests through brief eye contact
    • All associates shall remain on the floor while guests are around
    • Each server should constantly monitor his/her station, refilling water glasses, and serving fresh coffee or tea