Communication

Cards (35)

  • Communication
    A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior
  • Communication
    • Involves acting on information, responding to stimulus, a creative act, making sense of the world, assigning meaning to experience and feelings, and can also be intentional as well as unintentional
  • Communication
    A transactional, symbolic process of mutual influence occurring between two or more individuals that alters their affective, cognitive, or behavioral states
  • All communication involves faith
  • Scope of communication
    • In personal life
    • In social life
    • In state affairs
    • In international affairs
  • Communication helps create and strengthen social bondage
  • Communication should serve as a conflict-reduction exercise
  • Communication is not limited to formal exchange of verbal messages to convey ideas
  • Visual communication utilizes images, graphs, charts, and videos to convey information.
  • Non-verbal communication includes body language, facial expressions, gestures, tone of voice etc.
  • Principles of Communication (7 Cs)

    • Principle of Clarity
    • Principle of Correctness
    • Principle of Concreteness
    • Principle of Completeness
    • Principle of Courteousness
    • Principle of Coherence
    • Principle of Conciseness
  • Principle of Clarity
    The idea or message to be communicated should be clearly spelt out. It should be worded in such a way that the receiver understands the same thing which the sender wants to convey. There should be no ambiguity in the message.
  • Principle of Correctness

    The messages should be correct, authentic and accurate. Incorrect transmission will lead to incorrect action.
  • Principle of Concreteness
    Concreteness means being specific, definite, and vivid communication. One should use denotative words rather than connotative words. The principle of concreteness ensures supply of specific facts to the reader or listener.
  • Principle of Completeness
    Complete information makes communication effective. Incomplete messages create gaps that may be filled by people according to their individual perceptions.
  • Principle of Courteousness
    Politeness and courtesy are important contributors to effective communication. Thanking the other person for a favor, acknowledging his action or response, apologizing for a mistake, avoiding negative expressions and using empathy are some of the ways which can make communication courteous and effective.
  • Principle of Coherence
    The messages that will be sent should be logical, relevant to the topic and connected.
  • Principle of Conciseness

    Though all details should be included in the message, the sender should be as brief as possible. Readers and listeners prefer reading and listening to short notices rather than lengthy details. Simple, short and crisp sentences should be used to make the message effective.
  • The main cause of conflict and dissatisfaction is misunderstanding which can be removed through effective communication. Adhering to the seven principles of communication shall make communication effective, minimize the human relations problems and increase the overall efficiency either in an organization or relationship.
  • Electronic communication uses electronic devices such as computers, smartphones, tablets, and other digital tools to transmit information.
  • Email (electronic mail) is a messaging system that allows individuals to send text-based messages over the internet.
  • Social Media refers to online platforms where users interact with one another through sharing content, images, videos, and ideas.
  • Digital media refers to any form of media that is created, distributed, transmitted, and consumed via digital technology.
  • Written communication refers to any form of written text that conveys information from one person to another.
  • Verbal communication involves the use of words or symbols to communicate meaning.
  • Written communication uses written text such as letters, emails, reports, and memos to convey information.
  • Nonverbal communication includes body language, facial expressions, gestures, tone of voice, and eye contact.
  • Verbal communication refers to the use of words or spoken language to communicate with others.
  • Non-verbal communication includes gestures, body language, facial expressions, and tone of voice to communicate.
  • Verbal communication involves using words either spoken or written
  • Communication is the process by which information, ideas or feelings are transmitted from one person to another.
  • Social media refers to websites and applications where users create profiles, share content, and interact with others online.
  • Video conferencing enables people from different locations to communicate face-to-face via video calls.
  • Instant Messaging involves sending real-time messages using applications like WhatsApp, Facebook Messenger, WeChat, etc.
  • Text messaging, also known as SMS (Short Message Service), allows users to send short written messages from their phones to another phone or device.