business -Operations management

• Operations management

  Operations management is coordinating any activities that are required to produce the good or service that a business sells.
• Operations manager

  Operations managers have the responsibility of implementing strategies that improve a business’s operations system and contribute to the achievement of various business objectives.
• Efficiency

  Efficiency is how productively a business uses its inputs (time, tools and equipment, materials, movement, labour) during the production process.
• Effectiveness


  Effectiveness is how well a business is achieving its other key objectives
• relationship between ops and business objective (efficiency and effectiveness)

  
• Inputs


  Inputs are the resources used to produce a good or service.
• Input resources include

  •Labour resources (employees), Raw materials, such as flour and iron, Equipment and machinery, Time, Utilities, such as electricity, water, and gas, Information.
• Processes

  Processes are all the activities used to transform inputs into the final good or service.
• Processes can include

  •Mixing,Designing,Consulting,Computing,Cutting,Washing,Assembling,Constructing
• Outputs

  Outputs is the finished good or service ready for consumers.
• Manufacturing businesses outputs are...

  tangible
• Service businesses produce outputs are...

  intangible
• Manufacturing businesses

  Manufacturing businesses produce outputs that are tangible.
• Manufacturing business characteristics 


  characteristics and description

  
• Service businesses

  Service businesses produce outputs that are intangible.
• Service business characteristics 


  Service business characteristics

  
• similarities between manufacturing and service businesses

  Similarities

  
• Differences between manufacturing and service businesses

  Differences

  
• Technological developments

  Technologies perform tasks with precision and speed human labour can't.

  -Technology does not become sick, take holidays, require wages or breaks, and can operate constantly at any time.

  Therefore, technologies maximise efficiency and effectiveness within a business’s operations system.
• Automated production Lines

  Automated production lines involve machinery arranged in a sequence, where the product is constructed as it proceeds through each step.
• Automated production line example

  An automated production line usually moves the product  along a connection link or conveyor belt. Each station along the line performs a specific operation and is controlled by a computer.
• Automated production line (efficiency and effectiveness)

  Efficiency and effectiveness

  
• Automated production line (advantages)

  •The number of employees needed for production can be minimised, which can reduce a business’s wage expenses

  •Increased accuracy in production can enhance the overall quality of the product and allow a business to generate more sales.

  •Improving accuracy can reduce errors and the number of resources wasted in production which can reduce costs.
• Automated Production Line (disadvantages)

  A business may develop a poor reputation if it implements technology that makes employees redundant.

  •Sudden breakdowns of automated production lines can halt production altogether and reduce productivity.

  •There are high initial costs associated with purchasing and installing automated production lines.
• Robotics

  Robotics are programmable machines that perform specified tasks autonomously.
• Robotics example

  APL’s often require robots to perform various tasks along a production line.
• Robotics (efficiency and effectiveness)

  Efficiency and effectiveness

  
• Robotics (advantages)

  •Improved accuracy can reduce errors and the number of resources wasted in production. This can assist a business to minimise its impact on the environment and improve its reputation.

   •The number of employees needed for production can be minimised, which can reduce a business’s wage expenses.

  •Increased accuracy in production can enhance the overall quality of the product and allow a business to generate more sales.
• Robotics (disadvantgaes)


  -A business may develop a poor reputation if it implements robotics that makes employees redundant.

  •Sudden breakdowns of robots can halt production altogether and reduce productivity.

  •There are high initial costs associated with purchasing and installing robotics. 
• Computer Aided Design (CAD)

  CAD is using computers for the creation, modification, and testing of a particular product design. For example, designing a high-rise apartment before building it.
• who uses computer aided design?

  -CAD allows product designers to make alterations with, or without the need to build a physical prototype.-CAD also allows customers to see the designs of what they’re purchasing before the build.
• Computer aided design (efficiency and effectiveness)

  Efficiency and effectiveness

  
• Computer aided design (advantages)

  •Customers have the flexibility to modify a design to suit their needs. This customisation can attract more customers to the business.

  •CAD allows employees to generate advanced and sophisticated designs, enabling a more innovative product design process.

  •Improved accuracy can ensure products are consistently produced at a high quality, which can increase business’s number of sales.
• Computer Aided design (disadvantages)

  •A business can develop a poor reputation if the CAD software makes employees redundant.

  •It may be costly to continuously upgrade CAD software.

   •There may be expenses associated with training employees to use CAD software.
• Computer aided manufacture (CAM)

  CAM is computer software that controls production processes by coordinating machinery and equipment.
• What does computer aided manufacture do?

  CAM gives production machines, robots, and equipment specified instructions to automatically complete their function.
• Computer aided manufacture (efficiency and effectiveness)

  efficiency and effectiveness

  
• Computer aided manufacture (advantages)

  Improved accuracy allows for high-quality products to be consistently produced, which can improve the business’s reputation and sales.

  •Removing tasks that may be tedious or dangerous to complete may positively impact employee morale.

  •Many employee roles can be removed, which reduces labour expenses.
• Computer aided manufacture (disadvantages)

  •A business can develop a poor reputation if the CAM software makes employees redundant.

  Sudden breakdowns can cause production to halt altogether and compromise productivity

  •It may be costly to continuously update CAM software.
• Artificial Intelligence (with example)

  Artificial Intelligence (AI) is a computer that can perform intellectual processes that require human intelligence, such as decision-making and problem-solving.For example, a chat bot on a company’s website.