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Cards (238)

  • Rationality
    An underlying assumption in economics that economic agents are rational
  • Rational economic agents
    • Consumers aim to maximise their utility from consumption
    • Workers aim to maximise their wages and other work benefits
    • Firms aim to maximise profit
    • Governments aim to maximise social welfare
  • In the real world, the assumptions of rationality often do not hold
  • Rational consumer behaviour
    Decision-making process that is based on making choices that maximise utility
  • Rational consumer behaviour
    • Consumers make all choices independently
    • Consumers have fixed and consistent preferences
    • Consumers have full information
    • Consumers always make the optimal choice given their preferences
  • Irrational consumer behaviour

    When people make systematic and persistent deviations from rational choice
  • Reasons for irrational consumer behaviour
    • Humans are emotional, impulsive and can lack self-control
    • Humans are social and belong to many networks
    • Humans can be altruistic, generous and forgiving
    • Humans have limited time, energy and brain power
    • Humans have regrets and also have a strong sense of loss aversion
  • Bounded rationality
    The idea that the cognitive, decision-making capacity of humans cannot be fully rational because of a number of limits that we face
  • Bounded self-control
    Consumers have good intentions but may consume more than is rational (e.g. at a restaurant or pub); this may be because they value the present more than the future; they want instant rewards
  • Reasons for irrational behaviour influenced by others
    • Peer pressure (can be negative and positive)
    • Fads/fashion/trends
    • Social networks
    • Social norms & herd behaviour
  • Reasons for irrational behaviour: habit and default bias
    • Consumers follow patterns of habitual behaviour
    • Consumers stick to what they know or is easiest (default bias) e.g. choosing the same dish off a restaurant menu
  • Default choices
    Options selected automatically if no active choice is made
  • Restricted choices

    Limited available options, allowing selection within a defined set
  • Mandated choices

    Obligatory selections enforced by a directive or requirement
  • Reasons for irrational behaviour: human limitations
    • Limited brain power and limited time to use it; decisions sometimes have to be made quickly; may use a 'rule of thumb' for speed
    • Limited ability to calculate or absorb complex information
    • Emotional responses
    • Can be 'misled' by framing and/or anchoring effects
  • Choice architecture
    Refers to how decisions are presented and influenced by the way options are organised, leading to certain decisions over others
  • Framing
    Presenting information in a way that influences people's perceptions or decisions, often emphasising specific aspects to shape how a decision is made
  • Anchoring
    Cognitive bias where an initial piece of information (the "anchor") influences how people make subsequent judgments or decisions, even if the anchor is irrelevant or inaccurate
  • Irrational behaviour: risk aversion & time preference
    • Humans are risk averse; they prefer a certain reward over risking it for a bigger reward
    • Humans are loss averse: losses can be twice as painful as a similar gain
    • Humans are time-sensitive; they typically prefer a reward earlier than at a later date; a desire for instant rewards
  • Nudges
    Subtle pushes or prompts to influence and guide people toward making better decisions without limiting their choices or using direct enforcement
  • Rational consumer behaviour
    Decision-making process that is based on making choices that maximise utility
  • Assumptions of rational consumer behaviour
    • Consumers make all choices independently
    • Consumers have fixed and consistent preferences
    • Consumers have full information
    • Consumers always make the optimal choice given their preferences
  • Total utility
    The total satisfaction the consumer gets from purchasing units of a good
  • Marginal utility
    The change in total utility from consuming an extra unit of a product
  • Law of Diminishing Marginal Utility
    • As a consumer buys and consumes more units of a good, the extra satisfaction gained diminishes
    • This means at higher quantities, consumers are less willing to pay a higher price, helping to explain the downward sloping demand curve
  • Marginal cost
    The change in total cost when one more unit is bought
  • Marginal benefit
    The change in total when one more unit is consumed
  • Information failure
    Occurs when people have inaccurate, incomplete, uncertain or misunderstood data and so make potentially 'wrong' choices
  • Information gaps
    Exist when either the buyer or seller does not have access to the information needed for them to make a fully-informed decision, leading to a misallocation of scarce resources = market failure
  • Symmetric information
    For markets to work, buyers and sellers need to have the same perfect information
  • Asymmetric information

    Buyers and sellers have different amounts of information e.g. buyers often know less than sellers when buying second-hand cars; buyers often know more than sellers when buying car insurance
  • Adverse selection
    People taking out insurance are often those at highest risk e.g. a person leading an unhealthy lifestyle is more likely to take out health insurance, meaning more payouts for insurance company
  • Moral hazard
    Being insured can make you more careless e.g. banks made risky decisions before the global financial crisis aware that they would likely receive bail-outs
  • Principal-agent problem

    Goals of the principals, those who lose/gain from a decision, are different from the agents, those making the decisions e.g. managers (agents) may have more information than shareholders (principals)
  • Policies to address information failure/gaps
    • Compulsory labelling on products
    • Improved nutritional information on food/drinks
    • Campaigns on dangers of gambling addiction
    • Hard-hitting anti-speeding advertising
    • Campaigns to raise awareness of risks of drink-driving/drug abuse/smoking/vaping
    • Performance league tables for schools/school inspections
    • Consumer protection laws
    • Industry standards and guarantees for selling used products
  • Other business objectives
    • Survival
    • Quality
    • Environmental and social obligations (CSR)
    • Not-for-profit objectives
  • Divorce of ownership from control

    Separation between owners (shareholders) who invest capital and managers who make day-to-day decisions
  • Shareholders want
    High dividends and stock price appreciation, which may be achieved through short-term profit maximization
  • Managers may prefer
    Long-term goals like growth, market share, or employee satisfaction, even if they sacrifice immediate profits
  • Short-termism: Pressure from shareholders can lead to decisions that neglect long-term investments in research and development or employee training, potentially hampering future growth