cognitive interview

Cards (11)

  • cognitive interview
    method of interviewing eyewitnesses to help them retrieve more accurate memories.
    • Fisher+ Geiselman recommended techniques to improve EWT in interviews, should be based on psychological insights into how memory works.
  • cognitive interview- improvements
    -report everything
    -reinstate the context
    -reverse the order
    -change perspective
  • report everything
    witnesses encouraged to include every single detail, even though it may seem irrelevant or witnesses don't feel confident about it- trivial details may be important and may trigger other important memories.
  • Reinstate the context
    Witnesses should return to the 'original' crime scene 'in their mind' and imagine the environment and their emotions- related to context dependent forgetting.
  • Reverse the order
    Events should be recalled in a different order from the original sequence. This prevents people reporting their expectations of how the event must have happened rather than reporting actual events- also prevents dishonesty.
  • Change perspective
    Witnesses should recall the incident from other people's perspectives.- This prevents the effect of expectations and also the effect of schema on recall. The schema you have for a particular setting generate expectations of what would have happened and it's the schema that's recalled rather than what actually happened.
  • The enhanced cognitive interview
    Fisher developed some additional elements of the CI to focus on the social dynamics of the interaction eg: interviewer needs to know when to make eye contact.
    • reduce eyewitness anxiety, minimising distractions, getting witnesses to speak slowly and asking open-ended questions.
  • Evaluation- support for effectiveness of CI
    Kohnken et al. combined data from 55 comparing CI with the standard police interview.
    • the CI gave an average 41% increase in accurate information compared with standard interview.
    • shows that the CI is an effective technique in helping witnesses to recall information that's stored in memory but not immediately accessible.
  • Counterpoint
    Kohnken also found an increase in the amount of inaccurate information recalled by participants. This was a particular issue in the EWT, which produced more incorrect details that the CI.
    • cognitive interview may sacrifice quality (accuracy) of EWT in favour of quantity.
    • this means that police officers should treat eyewitness evidence from the CIs with caution.
  • Some elements may be more useful
    limitation of original CI is that not all it's elements are equally effective or useful.
    Bull+ Milne found that each of the 4 techniques used alone produced more information than the standard police interview. But also found that using a combination of report everything and reinstate context produced better recall.
    • this confirmed police suspicions that some aspects of the CI are more useful than others.
    • this casts some doubt on the credibility of the overall CI.
  • The CI is more time-consuming
    Limitation= police may be reluctant to use the CI because it takes more time and training.
    Eg- more time needed to establish rapport with a witness and allow them to relax.
    • CI requires special training+ many forces don't have resources to provide more hours.
    • suggests that the complete CI isn't a realistic method for police.