Unit II: COMMUNICATION IN MULTICULTURAL SETTINGS

• Tin-Tooney (1999) said that the intercultural communication occur when a person starts to interact, negotiate, and create meanings while showing their unique cultural backgrounds.
• Gydykunst (2003), intercultural communication refers to communication among people from different nationalities.
• Sipacio-Balgos (2016), this scholar sees the intercultural communication as communication that has a touch of influence by various ethnicities, religions, and sexual orientations from particular communities.
• List of Characteristic Traits according to World Bank (2010)

  • Flexibility and the ability to tolerate high levels of uncertainty.
  • Reflectiveness or mindfulness.
  • Open-mindedness; creativity.
  • Sensitivity.
  • Adaptability
  • Ability to engage in divergent thinking (or thinking outside-the-box) and systems-level thinking (or thinking how each one in a system or organization influences each other)
• Culture is not separable to the other elements such as gender, age, religion, and social status,
• Avoid being stereotypes (or generalizing people) about a certain group of people.
• Challenge gender norms; avoid using too much he‘ and man‘ whenever referring to a general group of people.
• Do not talk down on younger people and the elderly.
• Have some sensitive mindset towards some religious practices and traditions, even though it is not the same as what you have, being respectful towards different principles is important.
• Be polite at all times; avoid belittling people you thought to be on a lower social class than you.
• 'Pre-departure Orientation Seminar’ conducted by the Commission on Filipino Overseas (CFO). It covers topics like some important cultural

  aspects that one shall be familiar with before leaving.
• One must be aware of the Chinese‘s desire to preserve harmony

  (Mclaughlin, 2013).
• Hierarchy is very important factor in Chinese communication.
• To communicate with Chinese, preciseness and accuracy are important in able to have a clear and better understanding of the context.
• Communicating in Korea - their communication pattern is indirect and at times—verbose.
• Communicating in Korea - They do not point using their index finger; they rather use their entire hand to point to someone or something.
• Communicating in Korea - eye-contact is also important for a person you are communicating with. When receiving some offerings or gifts, you have to use both of your hands or your right hand. Lastly, sneezing is considered rude in South Korea.
• Communicating in Japan - refrain yourself from pointing when communicating in Japan. Use a wedge hand aimed in a direction where you wanted to point at.
• Communicating in Japan - keeping your voice low and

  peaceful is also a sign that you are creating a harmonious ambience in communication.
• Communication in Japan - When communicating with Japanese people and asking questions you do not pressure them for an accurate answer.
• Communicating in Japan - bowing is an important communication ritual in Japan.
• Communicating in America - they shake their hands or just say ―hello when entering a room for a business meeting.
• Communicating in America - Times conscious is one thing that you have to remember to them. Americans hate it when their time is wasted and so, you have to be at least thirty (30) minutes ahead of the call time when meeting an American.

  They expect people with a loud voice.
• Culture, basically, a way of life that is rooted and grown in the community or society of people who possess similar beliefs and traditions.
• Habits are different to culture, all people eat every day, all

  people work every day, all students go to school every day and that don‘t differentiate our identity
• Culture also reflects our sets of behavior that are expected to be accepted
• Doreen Fernandez said that ―Food speak, and not only to the palate and senses but it also delivers messages.
• The words that sound like cha spread across land, along the Silk Road. The tea like phrasings spread over water, by Dutch traders bringing the novel leaves back to Europe.