The management of an organization's resources to achieve its goals and objectives
Strategic management
1. Setting objectives
2. Analysing the competitive environment
3. Analysing the internal organization
4. Evaluating strategies
5. Ensuring management rolls out strategies across the organization
Strategic management
It is an ongoingprocess
Evaluates and controls the business and industries the company is involved in
Assessescompetitors and setsgoals and strategies to meet existing and potentialcompetitors
Re-assesses each strategyannually or quarterly to determine how it has been implemented and if it needs replacement by a new strategy to meet changingcircumstances
Corporate strategy
The highest, broadest level of strategy, applying to all parts of the firm and incorporating the longest time horizon
Business strategy
Concerns the actions and approaches to produce successfulperformance in one specificline of business
Business strategy
Focuses on responding to marketcircumstances, initiatingactions to strengthenmarketposition, buildingcompetitiveadvantage, and developingstrongcompetitivecapabilities
Functional strategies
Include marketing, newproductdevelopment, humanresource, financial, legal, supply-chain, and informationtechnologymanagementstrategies
Functional strategies
Emphasize short and mediumtermplans, are limited to the domain of each department'sfunctionalresponsibility, and are derived from broadercorporatestrategies
Technology strategy
Focuses on technology as a means of achieving an organization'soverallobjectives, which may include dimensions beyond the scope of a singlebusinessunit, engineeringorganization or ITdepartment
Operational strategy
Very narrow in focus, dealing with day-to-day operational activities such as schedulingcriteria, operating within a budget but not at liberty to adjust or create that budget
Reasons why strategic plans fail
Failure to execute by overcomingcognitive,motivational,resource, and politicalhurdles
Failure to understand the customer
Inability to predictenvironmentalreaction
Over-estimation of resourcecompetence
Failure to coordinate
Failure to obtainseniormanagementcommitment
Failure to obtainemployeecommitment
Failure to follow the plan
Failure to managechange
Poorcommunications
Strategicplans fail for many reasons, especially failure to execute and failure to understand the customer
failure to understand the customer
why do they buy
is there a real need for the product
inability to predict environmental reactions, like:
what will competitors do
fight brands
price wars
over-estimation of resource competence:
can the staff, equipment and the process handle the new strategy
failure to develop new employee and management skills
failure to coordinate:
reporting & control relationships not adequate
organizational structure not flexible enough
failure to obtain senior management commitment:
failure to get management involved right from the start
failure to obtain sufficient company resource to accomplishtask
failure to obtain employee commitment:
new strategy not wellexplained to employees
no incentives given to workers to embrace the new strategy
failure to follow the plan:
no follow through after initial planning
no consequences for above
failure to manage change:
inadequate understanding of internal resistance to change
lack of vision on the relationships between processes technology and organization
poor communications
insufficientinformationsharing among stakeholders
exclusion of stakeholders and delegates
phase of strategic managements:
developing a strategic vision
setting objectives
crafting a strategy to achieve the objectives and vision
implementing and executing the strategy
monitoringdevelopments, evaluatingperformance, and makingcorrectiveadjustments