Health and social care

• The 6 C's


  • Commitment
  • Courage
  • Care
  • Compassion
  • Competence
  • Communication
• Commitment


  Agreement to do something e.g. Commitment to perform their roles/responsibilities as care workers
• Compassion


  Kindness, Consideration, respect and empathy
• Competence


  High quality, effective care
• Communication


  Developing good communication skills
• Courage


  Being brave + able to speak up about concerns
• Care worker


  • Should do all they can to maintain or improve an individual's health and well-being
• Rights of service users


  • Equality
  • Choice
  • Confidentiality
  • Safety
  • Protection from abuse + harm
  • Consultation
• Choice


  Gives individuals control over their lives, promotes independence, empowers individuals, increases self-esteem, makes individuals feel valued
• Choice in residential social care settings

  • Range of activities to take part in
  • Whether to take part or not
  • Range of menu options (vegetarian, gluten free, Halal, kosher)
  • Deciding what clothes to wear
  • Choosing time to get up go to bed
  • Choosing whether to have bath or shower