The process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures
Nature of communication
It is a process
It occurs between two or more people
It can be expressed through written or spoken words, actions, or both at the same time
Elements of communication
Sender / speaker
Message
Encoding
Channel
Decoding
Receiver
Feedback
Context
Barrier
Functions of communication
Control
Social interaction
Motivation
Emotional expression
Information
Kinds of noise
Physical noise
Physiological noise
Psychological noise
Semantic noise
Communication ethics
Completeness
Conciseness
Consideration
Concreteness
Courtesy
Clearness
Correctness
Aristotle's model
Devised during 5 BC
A linear or one-way model
Focused on the speaker and the message
"Setting" dictates the message
The three settings were legal, deliberative, and ceremonial
Shannon-Weaver model
Based off of the Telephone model
Gave the concept of "Noise" which hampers communication
Criticized for lacking the element of "feedback"
Berlo's model
Based off of the Shannon-Weaver Model
Designed to improve technical communication
Emphasized concepts under each element of communication
Schramm's model
Modified the Shannon-Weaver Model
Each person has a "field of experience" that should overlap for communication to take place
Introduced the concept of "feedback"
White's model
Tells us that communication is circular and continuous and has no beginning nor end
Communication can be observed from any point in the cycle
Helical model
Presents the concept of time where continuous communication process is important
Communication is dynamic
Communication progresses as an individual gets older and his experience and vocabulary increases
Transactional model
Two-way and interactive process
A person can be the speaker and the receiver in a conversation. The roles of both communicators reverse each time in the communication process
The "noise" or problems in communication can happen at any point of the communication process
Globalization
The process by which people and goods move easily across borders
An economic concept - the integration of markets, trade, and investments with few barriers to slow the flow of products and services between nations
A cultural element, as ideas and traditions are traded and assimilated
Globalization has speeded up enormously over the last half-century, thanks to great leaps in technology
The internet has revolutionized connectivity and communication and helped people share their ideas much more widely, just as the invention of the printing press did in the 15th century
Improvements in transport generally - faster ships, trains, and airplanes - have allowed us to move around the globe much more easily
Globalization has led to many millions of people being lifted out of poverty
Globalization has not only allowed nations to trade with each other, but also to cooperate with each other as never before
While some areas have flourished, others have floundered as jobs and commerce move elsewhere
Every step forward in technology brings with it new dangers
While many have been lifted out of poverty, not everybody has benefited
Globalization operates mostly in the interests of the wealthiest countries, with most of the world's corporate profits flowing back to them and into the pockets of those who already own the most
Effects of globalization on global communication
Increased business opportunities
Fewer cultural barriers
Creation of a global village
World English
Term for emerging localized or indigenized varieties of English, especially varieties that have developed in territories influenced by the United Kingdom or the United States
Kachru's three circles of English
Inner circle (UK, US etc.) - 'norm-providing'
Outer circle (mainly New Commonwealth countries) - 'norm-developing'
Expanding circle (which includes much of the rest of the world) - 'norm-dependent'
Varieties of language
Pidgin
Creole
Regional dialect
Minority dialect
Indigenized varieties
Register
The way a speaker uses language differently in various circumstances, determined by factors as social, occasion, context, purpose and audience
Five distinct registers
Frozen
Formal
Consultative
Casual
Intimate
Formal language register
More appropriate for professional writing and letters to a superior, impersonal, without emotion that is intended for a specific person/s with a specific purpose
Informal language register
Conversational and appropriate when writing to friends and people you know very well
Challenges of intercultural communication
Use of different language
Results of intercultural miscommunication and misunderstanding
Lack of shared knowledge, beliefs and cultural diversity
It is more complicated to arrive at the inference or interpretation of meanings
Approaches to studying intercultural communication
Need to be aware or conscious of other cultures especially those that you will visit so you can avoid offending people
Due to misinterpretations, miscommunications occur
All cultures are equal albeit, sometimes difficult to understand
No culture is superior or inferior to another
Appreciate cultural diversities and learn to live with them
People have different languages, lifestyles and ways of thinking, speaking and behaving
Multimodal text
A text that creates meaning by combining two or more modes of communication, such as print, the spoken word, sound, and images
Modes of multimodal text
Linguistic
Visual
Gestural
Spatial
Aural
Examples of multimodal text
Graphic novels
Websites
Film
Video games
Infographics
Advertisements
Types of multimodal text
Print-based
Digital
Semiotic
Involves the use of signs, marks, and symbols
Visual
Involves the use of color, layout, style, size, and perspective