communications

Cards (10)

  • communication is a process in which info is exchanged
  • Interpersonal communication refers to the exchange of information, feelings, and meaning between two or more people through verbal and non-verbal methods.
  • Dyadic Communication refers to communication between two individuals who are responding to each other
  • forms of dyadic communication
    1. conversation
    2. dialogue
    3. interview
  • Conversation is the most common form of dyadic communication. It may be defined as a friendly and usual informal talk between two people who exchange their views and ideas.
  • Dialogue is the most personal and intimate form of dyadic communication. It is a talk of any kind between you and your friend that brings magic, eradicating the factors that divide or hinder communication between the two of you.
  • Interview is a form of dyadic communication that is considered a two-way process where both parties alternately talk and listen.
  • Motivational Interview- involves multiple objectives such as employment screening, creating stories, counseling, receiving complaints and connecting.
  • Structured Interview- involves rapport building which is created by a warm and positive climate which reduces anxiety and defensiveness, for it is conducted by the interviewer to extract knowledge, information and data from the respondent.
  • STRATEGIES OF EFFECTIVE INTERPESONAL COMMUNICATION
    1. Be Assertive
    2. 2. Be Courteous
    3. Be Tactful
    4. Be Specific
    5. Make It Relevant
    6. Mean It
    7. Choose the Appropriate Level of Usage
    8. Monitor Body Language
    9. Communicate with Paralanguage: Volume, Rate, Inflection