What is substitute threat?
> Goods/services that are partly or wholly satisfy same needs+wants as another good/service so that same utility is received.
> If more subs become available, may reduce number of goods sold, depending upon perceived superiority (USP) or price, e.g Netflix + Spotify radically changed way we consume films + music due to tech improvements
> Depend upon switching costs, ie. costs associated w/ the move from one good/service to another
> Low costs of switching to above services has meant traditional methods of buying DVD's has changed e.g Blockbuster disappearing from high street + into bankruptcy.
> E.g HMV closed lot of stores, revamped others + Apple have had to adapt own services by offering its own streaming service.