Understanding the intensity and differentiation of emotions may help in communicating emotional expressions
Emotional Intelligence
1. Explore one's positive and negative emotions and how one expresses or hides them
2. Demonstrate and create ways to manage various emotions
Peter Salovey
Emotional Intelligence
John Mayer
Emotional Intelligence
Emotions
Organized responses, crossing the boundaries of physiological, cognitive, motivational, and experiential systems
Daniel Goleman
EmotionalIntelligence
DanielGoleman: 'All emotions are, in essence, impulses to act, the instant plan for handling life that evolution has instilled in us.'
Emotion
Feelings that both have cognitive and behavioral components
People exhibit emotions voluntarily or involuntarily
People experience emotions at different level of intensity
Intensity is about how strongly one feels emotions
Positive Emotion
Pleasant and provide one with a good feeling
Helps an individual in forming social relationships or support systems
Negative Emotion
Unpleasant and cause feeling of discomfort
Helps people avoid dangerous activities or events
EmotionalIntelligence
The ability to motivateoneself and persist in the face of frustrations, to control impulse and delay gratification, to regulate one's moods and keep distress from swamping the ability to think, to empathize and to hope
Domains of Emotional Intelligence
Knowing one's emotions or self-awareness
Emotion managing
Motivate oneself
Recognizing emotions in other
Handling relationship
Eight Families of Emotions
Anger
Love
Sadness
Surprise
Fear
Disgust
Enjoyment
Shame
EQ has been identified as the foundation in developing important skills necessary for one's success at work
Emotional Intelligence affects physical and mental health, work performance, relationships