In response to a client request for a new product or service
In response to a market demand or opportunity for a new product or service
In response to a change in legislation or organisational needs
In response to an audit which outlines improvements that should be made
In response to a new product or service from a competitor
To make use of a new technology
To integrate processes in the light of the merger of two or more departments
To update an existing process
To relocate to new premises
To raise awareness on a topic
To provide a proof-of-concept
To migrate information to a new document management system
To improve an existing service