The face-to-face or over-the-phone delivery of a questionnaire, using an interview schedule - a pre-set list of questions designed by the researcher and asked of all interviewees in the same way
Ask mainly open-ended questions, with no fixed set of questions to be asked of every respondent, producing qualitative data because the interviewee can respond in words that are meaningful to them
They start from the assumption that there is a measurable objective social reality, taking a scientific approach using standardised methods to obtain quantitative data
Structured interviews employ fixed lists of closed-ended questions, so answers can be classified, counted and quantified, allowing the researcher to identify patterns and produce generalisations and cause-and-effect statements
Structured and unstructured interviewing techniques can be used in a complementary way in the form of semi-structured interviews to produce both quantitative and qualitative data