Changing role of manager

Created by

Jennifer crowe

Cards (18)

Employee empowerment
Real power- giving real power to workers to make decisions And therefore takes full responsibility
more than delegation- delegations sets limits on transfer of authority. Empowerment staff take on the need to grow and then need to take on more power
take ownerships - do not need stamp of approval. Means taking ownership of their jobs so they have a personal interest in approving the performance of the business
Benefits of empowerment
Improves decision making
prepared staff for management roles
increased motivation
time management
Risks of empowerment
Mistakes
extra responsibility
staff expertise
management style
Employee participation 
Involving employees to a greater extent in decision making and the running of the business.
sometimes callied industrial democracy
how to achieve employee participation
Works council - group of employees elected by fellow employees who have a say in the business, plans and strategies. Every business with more than 1000 employees must have one
work director- have seats on the companyys board of director. Gives employees an input into into decision at the highest level
share options
Benefits of employee participation
Increased motivation
intrapeneurship
good Indistrial relations
Principals of TQM 
Focus on the customer
employee empowerment
teamwork
continuous improvement
benefits if focusing on quality assurance
Increased customer loyalty
competitive advantage
charge a higher price
fewer errors
Benefits if TQM
increased sales and profits
lower costs
quality symbols
marketing tool
increased job satisfaction
reduces costs
teamwork
Stages in forming teams  
Forming
storming
nothing
performing
benefits of teamwork for employee
Increased motivation
reduced absenteeism
increased efficiencies / communications
improved decision making
more creative solutions
Benefits of teamwork for the business
Intrapreneurship
increased productivity
increased sales and profit
industrial relations
coordination
time management
low labour turnover
How technology changes the file of management
Marketing
decision making
production
redundancies
employee retention and motivation
I,pact of technology on personnel
Changing nature of jobs
mew types of jobs
impact - broadens employee opportunities
redundancies
impact - lose their jobs
teleworking
impact- cost and hassle of commuting will be eliminated or reduced
Impact of technology on business costs
investment in technology
impact - increase cost for business
better quality products
impact - reduces cost as consumer becomes loyal to product
impact on staff- may be able to make staff redundant
may be higher training costs
teleworking
impact - reduces cost eg. stationary
less travel
impact - reduced cost as money isn't spent on travel
Impact of technology on business opportunities
design
increased sales
direct marketing
new products
Resistance to change  
Fear of losing their job
fear of losing power
fear of failure
laziness
Strategies for managing change
teamwork
communication with staff
teaching and development
employee empowerment
rewards
employee participation
funding
negotiation
patience
consultation