Leadership

• The difference between a manager and a leader is that a manager just makes sure that everything gets done and work is completed. A leader has a vision for the business and motivates employees to achieve this vision and achieve individually set objectives.
• Emotionally intelligent, visionary, good communicator, organised, and more are all features of a good leader.
• A good leader has the following features: emotionally intelligent, visionary, good communicator, organised, and more.
• The levels of management go in the following order:

  • Director
  • Manager
  • Supervisor
  • Workers representatives
  • Informal leaders
• A director is appointed/voted in by shareholders at the AGM. They are senior managers and are in charge of whole organisational units.
• A manager is in charge of allocating resources, people and making decisions.
• A supervisor is supposed to watch over the lower employees and make sure their work is done and that pre set goals are met.
• A supervisor has no official decision-making power.
• Informal leaders are employees who don't have formal authority but have an influence over their colleagues.
• Workers' representatives are elected by the workers to represent their interests in the workplace.
• Great man theory was changed to the great person theory.
• The great man theory states that individuals are born with particular characteristics that make them great leaders over others.
• The great man theory was based on the fact it was only men who could become leaders.
• Charismatic leadership is when people follow someone because they admire or respect them, often due to their personality traits.
• Transformational leadership is where the leader inspires followers to achieve more than expected through shared vision and values.
• Trait theory is the idea that some people are just born with certain traits that make them leaders, and it can't be changed.
• The behavioural theory states that leadership traits are not fixed and can be built throughout an individuals life.
• Contingency theory states that managers should change their leadership styles to fit different situations.
• Emotional intelligence is the ability to understand one's own emotions and those of others.
• The emotional quotient is the level of a person's emotional intelligence as recorded in a standardised test.
• Daniel Goleman was the most known person to research emotional intelligence.
• Managers who have a low EI are more likely to make decisions without considering anyone else.