is not an easy subject to make interesting – indeed it is not even easy to make comprehensible. But it is very important, since, after the product and its positioning, reaching people through the right media at the right time isthe prime determinant of success
the three ‘Graces’ of direct marketing.
speak to individuals rather than masses
you test to discover what works and what doesn’t and adapt accordingly
you think in terms of a continuing series of communications
mailing list
be it a rented one, for instance, or a selection of names from a particular database
mailing list
is the medium you will rely on most.
mailing list
Other media, which you would scarcely mention in general advertising, are very important, too. Door-to-door drops, takeones and inserts are typical examples.
Television
in many countries the number one general advertising medium,
television
is usually a secondary medium for the direct marketer – though its use is growing fast
posters
a major medium for general advertisers almost everywhere in the world
posters
are of relatively little interest to us
personal selling
as a medium, it is certainly the most expensive.
telephone
the most expensive ‘advertising’ medium at our disposal, is the one which has the most impact next to personal selling
direct mail
not as expensive as the telephone, but still a potent communication because it reaches individuals and can, of course, be personalized and tailored to fit the information obtained from your database or rented list.
the size of the ad
(the smaller it is, the more often you may repeat);
the interest of the product
(the greater the human appeal, the more frequently it will run)
the circulation of the medium
(the larger the circulation, the more often youmay repeat).
direct mail
is particularly useful for testing, and for building the long-term relationship with your customers as individuals which you are aiming for.
direct mail
you can reach two or even three people for exchange of money. But they will, if you plan properly, be the right people.
selectivity
You can target with great precision, using the information available to you from your database or what you know about the list you have rented, and you can use personalized printing techniques to add impact.
flexibility
You can, of course, choose when you mail, but more importantly, you can control what goes out. It is not a medium with only two dimensions like the press. You are not restricted to a limited space, or time as on TV or radio.
door to door drops
it is less selective, since the logistics of delivering to a particular list
door to door drops
this medium is suitable if you are in a door-to-door selling business: double-glazing, swimming-pool installations, home improvements, for instance
The Seven Traditional Media
direct mail
door to door drops
newspaper
magazines
broadcast media
telephone
posters
UK and Japan – both small countries – newspaper readership is very high
radio is a highly developed medium in the United States and Australia.
he perfect outdoor poster has about five words on it, plus the brand name
Successful Media Selection
Don’t be a pioneer
Rule of three
Where you will do best
volume discount
You’ll usually get a better rate if you promise to spend at a certain level.
series discount
Almost every medium offers a discount for taking a series of ads.
run of week discount
You may prefer to go in on a certain day of the week. But the publication may like to have an ad ready to slot in on any day and give you a discount for the privilege.
stanby discount
If you have an ad standing by with the publication which they can drop in whenever they’ve got a problem, you should get a big discount.
distress discount
This is the miser’s favourite. Have an ad ready so that when they call you (and you let them know you are always interested if the price is right) you can negotiate a rate just short of daylight robbery.
Rate protection guarantee
Rates go up, but rarely, if ever, down. When negotiating, try to get the publication to guarantee you the rate at the time for a given period. It could be a big saving
Special position free
If you have a good enough relationship with a medium, you may be able to get a special position (or time) with no premium. It’s got to be worth it. And there’s no harm in trying.
Specified day free
You can do the same with the specific day you want.
No payment for solos
A solos position on the page is usually worth paying for. Try to get it free, if you can
soft period discount
When space is hard to sell, and easy to buy, that’s known as a soft period. You should make hay then.