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Eika Chu
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Cards (70)
Entrepreneurial
Venture
Whether the business is simply selling a product, manufacturing a product, or rendering a service to customers
Classification of entrepreneurial venture according to its nature
Merchandising
Service
Manufacturing
Agriculture
Hybrid
business
Special
Corporation
Merchandising
Engaged in the
buying
and
selling
of products or goods
Merchandising
Grocery
Store
Clothing
Store
Bookstore
Service
entrepreneurial ventures
Non-professional
service
Professional
service
Non-professional
service
Carwash
Security
Professional
service
Lawyer
Consultant
Manufacturing
Venture
Producer
of goods and products
Manufacturing
Venture
Skincare
Furniture
Textiles
Agriculture
Engaged in the production of
agricultural goods
and
animals
Agriculture
Canned Goods
Hybrid
Business
Possesses
the characteristics and nature of
combined
types of business entities
Hybrid
Business
Jollibee
KFC
McDonald's
Special Corporation
Special types of business may include
cooperatives
,
joint
ventures
and
non-profit organizations
Special Corporation
Paws
Children Joy Foundation Inc.
Production
System
Input
-
Production
Process -
Output
Operations
Management
States
the details of the business
Controls
the implementation of a business plan
4
M's of Operational Management
Method
Manpower
Machine
Materials
Method
The
process
or
technique
of converting raw materials to finished products
Represents the
day-to-day
operation
of the business
Manpower
Human workforce
involved in the manufacture of products
Machine
Manufacturing equipment used in the production of goods or delivery of services
Materials
Raw
materials
needed in the production of a product
Salesmanship
The
art
and
science
of
effectively
selling
products or services to customers
Simple Steps of Selling a Product or Service
Prospecting
Approach
Build Rapport
Needs Assessment
Present
Your
Offering
Overcome Objections
Close
the
Sale
Follow Up
Build Long-Term Relationships
Prospecting
Identify potential customers who may be interested in your product or service
Approach
Initiate
contact
with the customer through phone calls, emails, in-person meetings, or other methods
Build
Rapport
Establish
a
connection
and build trust with the customer
Needs
Assessment
Ask
questions
to understand the customer's needs and challenges
Present
Your
Offering
Explain how your product or service can solve the customer's problems or fulfill their needs
Overcome
Objections
Address the customer's objections or concerns convincingly
Close
the
Sale
Ask the customer to make a purchase
Follow
Up
Ensure the customer's satisfaction and address any post-purchase concerns
Build
Long-Term
Relationships
Continue to nurture the customer relationship
Closing Techniques
Assumptive
Close
Summary
Close
Urgency
Close
Question
Close
Choice
Close
Trial
Close
Puppy
Dog
Close
Negotiation
Close
The "
Takeaway"
Close
Silence
Close
Fear
of
Loss
Close
Social
Proof
Close
Visual
Aids
Close
Trial
Period
Close
Assumptive
Close
Assumes the customer is ready to buy
Summary
Close
Summarize the key benefits and features and ask the customer if they agree
Urgency
Close
Create a sense of urgency by emphasizing time-limited offers or scarcity
Question
Close
Ask a direct question that requires a "yes" or "no" answer
Choice
Close
Present the customer with a choice between two options, both of which lead to a sale
Trial Close
Ask a trial close question to gauge the customer's
readiness
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