RW(module4)

• Résumé


  A summary of your background including your education, work history, and other qualifications for a job, admission to a college or university, or a scholarship grant
• Purpose of a résumé


  To interest an employer or a university official enough to call you for an interview
• Types of Résumés

  • Chronological Résumé
  • Functional Résumé
  • Combination Résumé
  • Targeted Résumé
• Chronological Résumé


  • Lists each job held in order, starting with the most recent
  • Works well for someone with several years of relevant experience
• Functional Résumé


  • Focuses on skills and strengths significant to employers
  • Best when the person has too little or too much experience
• Combination Résumé


  • Balances the flexibility and strength of chronological and functional résumés
• Targeted Résumé


  • Highly focused résumé intended for a specific job; a "capsule" of work experience
• College applications are documents that ask for personal information and details to decide whether or not to accept a student
• College applications may include forms that ask a reference person to give their assessment of the applicant
• Cover letter


  An opportunity to highlight the significant points in your résumé and to provide real examples to support your ability to do the job
• Cover Letter Format


  1. Date and personal information or details of the prospect employer or company

  2. Salutation

  3. Paragraph 1: Give the reason for writing

  4. Paragraph 2: Discuss or explain why you are interested and qualified

  5. Paragraph 3: Request an interview and thank the employer

  6. Complimentary Closing
• Workplace writing should present well-organized and accurate information, include purpose and intended audience, use formal and polite language, use reader-friendly formatting techniques, and use effective and error-free sentence structures
• Memo


  Brief business notes that give the reader important information on a topic
• Memos


  • Written by superiors to their subordinates
  • May be composed to remind, advise, or instruct
  • Concise messages significant to the flow of information
• Specific functions of memos


  • Avenue to ask and answer questions
  • Describe or define procedures
  • Provide short reports
  • Remind others about deadlines and meetings
• Characteristics of a memo


  • Includes the name of the organization, who wrote it, who it's for, the subject, and the date
  • Indicates the purpose of the communication
  • Addresses one key topic or subject
  • Uses short, simple, direct sentences
  • Uses clear and unambiguous language
  • Written in point form or with bullets
  • Creates a courteous tone
  • Instructions are written using the imperative form of verbs and in the present tense
  • Concludes with an instruction on what action should be taken
• Email


  An abbreviation for electronic mail, a common form of communication that uses a computer and software to send messages
• Characteristics of an email


  • The fastest and most convenient medium of communication
  • Practical and economical as it saves paper and time
  • Allows simultaneous sharing of information to several individuals
• Organization of an email message


  1. Heading: Contains the address and the subject

  2. Beginning: One-liner salutation, develop the subject in the first sentence

  3. Middle: Give all the necessary information or details, keep paragraphs concise

  4. Ending: Give a polite closure and make sure the reader is aware of any follow-up action required
• Netiquettes: The Do's and Don'ts of Email Messaging


  • Do: Use an instructive or informational subject line, prioritize the most significant information, use bulleted or numbered points, use simple grammar, write short sentences
  • Don't: Write 'hello' or 'hi' as the subject line, share personal information, use all capital letters, use acronyms or smileys
• Business letters


  Formal letters written to, from, or within a business, used for making requests, filing complaints, and giving information
• Forms


  Types of workplace writing that ask for specific information to be completed in a particular format
• Instructions


  Clear, step-by-step guidelines used to explain how to complete a task or procedure
• Project plans are short documents that outline the goals and objectives of a project
• One of the forms of office correspondence is a business letter, and one example of it is an application letter