Chapter 2
Cards (10)
- An individual who has been identified as a potential client?
- A system for learning about the needs of a potential client to be a number of solutions for those needs?
- Nondirective questions that cant be answered with a simple yes or no answer; they require critical thinking to a formulate a response.
- What is a rapport-building technique where fitness professionals walk around the gym floor talking to members without overly presenting a sale?
- What is a relationship in which two people understand each other's ideas, have respect for one another, and communicate well.
- A business management technique that helps predict how much work is needed to meet a revenue goal.
- Highlighting unique skills or traits during a sales presentation that allow an individual to stand out from the competition (___)
- A product or service identified by specific, unique characteristics.
- A professional development technique that helps individuals identify their personal strengths and weaknesses, opportunities for growth, and potential threats to success
- P___