An agreed-upon and rule-governed system of symbols used to share meaning
Types of Verbal Communication
Oral Spoken Language
Non Oral Written Language/Sign Language
Types of Nonverbal Communication
Laughing
Crying
Coughing
Gestures
Body Language
Verbal Communication
Communication about language, both written and spoken
Nonverbal Communication
Communication that occurs through means other than words, such as body language, gestures, and silence
Both verbal and nonverbal communication can be spoken and written
Symbols
Arbitrary representations of thoughts, ideas, emotions, objects, or actions used to encode and decode meaning
Symbols stand for, or represent, something else
There is nothing inherent about calling a cat a cat
Words
Symbols whose components (letters) are used in a particular order each time, stand for both the actual object, as well as our interpretation of that object
The word "cat" is not the actual cat, nor does it have any direct connection to an actual cat
The word "cat" is a symbolic of our idea of a cat
Phonology
The study of speech sounds
The pronunciation of the word cat comes from the rules governing how letters sound, especially in relation to one another
The context in which words are spoken may provide answers for how they should be pronounced
When we don't follow phonological rules, confusion results
One way to understand and apply phonological rules is to use syntactic and pragmatic rules to clarify phonological rules
Symbols
Arbitrary, ambiguous, and abstract
Symbols have several possible meanings
The meanings of symbols change over time due to changes in social norms, values
Without an agreed-upon system of symbols, we could share relatively little meaning with one another
Symbols
Arbitrary - they have no direct relationship to the objects or ideas they represent
Ambiguous - they have several possible meanings
Abstract - they are not material or physical; they can only represent objects and ideas
Semantic rules
Help us understand the difference in meaning between words like "cat" and "dog"
Meanings are not inherent in words themselves, we attach meanings to words
While we can always look to a dictionary to find a standardized definition of a word, or its denotative meaning, meanings do not always follow standard, agreed upon definitions when used in various contexts
The denotative and connotative definitions of "sick" are in total contrast of one another, which can cause confusion
Syntactics
The study of language structure and symbolic arrangement
We speak and write according to agreed-upon syntactic rules to keep meaning coherent and understandable
Pragmatics
The study of how people actually use verbal communication
People make different word choices when they speak to different audiences
Even though we use agreed-upon symbolic systems and follow phonological, syntactic, and semantic rules, we apply these rules differently in different contexts
Each communication context has different rules for "appropriate" communication
We are trained from a young age to communicate "appropriately" in different social contexts
Rule-governed system of symbols
It is only through an agreed-upon and rule-governed system of symbols that we can exchange verbal communication in an effective manner
Without agreement, rules, and symbols, verbal communication would not work
After we learn language in school, we don't spend much time consciously thinking about all of these rules, we simply use them
Rules keep our verbal communication structured in ways that make it useful for us to communicate more effectively