Week 6

Cards (37)

  • Verbal Communication

    An agreed-upon and rule-governed system of symbols used to share meaning
  • Types of Verbal Communication

    • Oral Spoken Language
    • Non Oral Written Language/Sign Language
  • Types of Nonverbal Communication

    • Laughing
    • Crying
    • Coughing
    • Gestures
    • Body Language
  • Verbal Communication
    Communication about language, both written and spoken
  • Nonverbal Communication

    Communication that occurs through means other than words, such as body language, gestures, and silence
  • Both verbal and nonverbal communication can be spoken and written
  • Symbols
    Arbitrary representations of thoughts, ideas, emotions, objects, or actions used to encode and decode meaning
  • Symbols stand for, or represent, something else
  • There is nothing inherent about calling a cat a cat
  • Words
    Symbols whose components (letters) are used in a particular order each time, stand for both the actual object, as well as our interpretation of that object
  • The word "cat" is not the actual cat, nor does it have any direct connection to an actual cat
  • The word "cat" is a symbolic of our idea of a cat
  • Phonology
    The study of speech sounds
  • The pronunciation of the word cat comes from the rules governing how letters sound, especially in relation to one another
  • The context in which words are spoken may provide answers for how they should be pronounced
  • When we don't follow phonological rules, confusion results
  • One way to understand and apply phonological rules is to use syntactic and pragmatic rules to clarify phonological rules
  • Symbols
    Arbitrary, ambiguous, and abstract
  • Symbols have several possible meanings
  • The meanings of symbols change over time due to changes in social norms, values
  • Without an agreed-upon system of symbols, we could share relatively little meaning with one another
  • Symbols
    • Arbitrary - they have no direct relationship to the objects or ideas they represent
    • Ambiguous - they have several possible meanings
    • Abstract - they are not material or physical; they can only represent objects and ideas
  • Semantic rules

    Help us understand the difference in meaning between words like "cat" and "dog"
  • Meanings are not inherent in words themselves, we attach meanings to words
  • While we can always look to a dictionary to find a standardized definition of a word, or its denotative meaning, meanings do not always follow standard, agreed upon definitions when used in various contexts
  • The denotative and connotative definitions of "sick" are in total contrast of one another, which can cause confusion
  • Syntactics
    The study of language structure and symbolic arrangement
  • We speak and write according to agreed-upon syntactic rules to keep meaning coherent and understandable
  • Pragmatics
    The study of how people actually use verbal communication
  • People make different word choices when they speak to different audiences
  • Even though we use agreed-upon symbolic systems and follow phonological, syntactic, and semantic rules, we apply these rules differently in different contexts
  • Each communication context has different rules for "appropriate" communication
  • We are trained from a young age to communicate "appropriately" in different social contexts
  • Rule-governed system of symbols

    It is only through an agreed-upon and rule-governed system of symbols that we can exchange verbal communication in an effective manner
  • Without agreement, rules, and symbols, verbal communication would not work
  • After we learn language in school, we don't spend much time consciously thinking about all of these rules, we simply use them
  • Rules keep our verbal communication structured in ways that make it useful for us to communicate more effectively