MICRO MODULE 3 FINALS

• Travel Trade Sector


  Also known as Travel Intermediaries
• Organizations in the Travel Trade Sector


  • Travel Agency (Travel Agents)
  • Tour Companies (Tour Operators)
  • Tour Guides
• Travel Agencies


  Function as a retailer of travel products and services
• Tour Operators


  Act as a wholesaler, buy travel services in bulk and combine them into packages
• Differences between Travel Agencies and Tour Operators


  • Travel Agencies are retailers, charge fees, act as agents of suppliers
  • Tour Operators are wholesalers, have varied revenues, capitalize on cost-savers, use deposits
• Article 243 of the Tourism Code of 1980 defines a travel agency
• Travel Agency


  Acts as an agent for different suppliers or providers of products and services that cater to the needs of travelers
• Travel Suppliers


  • Transportation companies
  • Cruise companies
  • Accommodation
  • Tour operators
  • Entertainment and recreation
• Functions of Travel Agency


  • Provide information and expertise
  • Recommend tourist destinations, products and services
  • Assist clients in securing travel documents
  • Process travel arrangements
  • Assist in case of refund and cancellations
• Departments in a Travel Agency


  • Administration
  • Operations
  • Marketing and Sales
• Tour Operators


  Assemble travel components into tour packages, act as middlemen between suppliers and clients
• Classifications of Tour Operators


  • Local Tour Operator
  • Domestic Tour Operator
  • Inbound Tour Operator
  • Outbound Tour Operator
• Basic Tour Package Components


  • Transportation
  • Transfers
  • Sightseeing Tours
  • Accommodation
  • Tour Escort
• Categories of Tour Packages


  • Ground Arrangement Package
  • Land Arrangements Package
  • Inclusive Tour Package
  • Inclusive Escorted Tour Package
• Types of Sightseeing Tours


  • Full-Day Sightseeing
  • Half-Day Sightseeing
  • Evening Tours
  • Optional Tours
• Tour Guide


  An individual who guides tourists for a fee, commission or other lawful remuneration
• Qualifications of Tour Guides


  • Confident in handling people
  • Capability to act as a leader
  • Problem solving and decision-making abilities
  • Ability to tackle important responsibilities

  
• Other Qualities of Tour Guides


  • Wit and Good Communication Skills
  • Analytical Mindset
  • Dedicated and sensible
  • Pleasing Personality
• Roles of Tour Guides


  • Overseer
  • Coordinator
  • Timekeeper
  • Shepherd
  • Interpreter
  • Presenter
  • Giver of Care
• Career Opportunities in Travel Agencies


  • Travel Counselor
  • Reservation Officer
  • Ticketing Officer
  • Liaison Officer or Documentation Officer
  • Marketing and Sales Manager
  • Account Sales Executive
• Career Opportunities in Tour Operators


  • Reservation Officer
  • Tour Coordinators
• Travel and Trade Organizations


  • Philippine Travel Agencies Association (PTAA)
  • Philippine Tour Operators Association, Inc. (PHILTOA)
  • International Tourism Association of Professionals (ITAP)
  • World Travel and Tourism Council (WTTC)
• Consolidators are companies that specialize in unsold inventory and make airplane tickets and other travel products available at discount prices