Cards (6)

  • The business can nurture consumer desire after it has successfully grabbed consumer attention and maintained an interest in the product or service
  • Positive arguments are used to build up the desire for the product or service
  • Promoting desire can include adding additional features that customers already know about the product or service
  • Numerous benefits of the product and service are emphasised to maintain desire.
  • Desire is achieved when the business can establish an emotional connection between the product and customer
  • This stage is effective in providing the platform for the customer to make the final decision, which is to take action.