applies to anything that is being marketed, whether it is a tangible product, an intangible good, a service, a place, or even a person.
Product
Refers to tangible products that consumers can actually observe with their senses.
Goods
Refers to intangible offerings that are abstract in nature and cannot be observed with our senses. In fact, a key characteristic of services is that the actofdelivery itself is the product.
Services
AS CUSTOMERS, WHAT QUESTIONS DO WE FREQUENTLY ASK BEFORE WE BUY A PRODUCT?
What need does it satisfy?
What value does it offer to its customer?
What makes it unique?
What is its uniquesellingproposition? (USP)
PACKAGING (protects) and LABELING (defines)
Serves to contain and protect, and sometimes, identify and promote the product.
Packaging
purpose of packaging:
It protects the product enroute to the customer.
It makes product storage and display more practical and effective
It preserves the product for further customer use.
When deciding on product packaging, four factors must be considered:
The quantity of the product that should be contained in the package.
Physicalattributes of the packaging that facilitate the customer's use.
The legalrequirements that packaging may comply with.
And the most appropriate shape in the package.
is a display of information about a product on its container, packaging or the product itself.
Labeling
The following factors must be considered in diciding on the labeling of a product:
Establish the image or personality of the product based on the tastes and preference of the target market.
Determine the most important feature of the product of the target market.
Determine where the product will be sold and applicable to regulatory requirements, if any.
Determine the placement of the product in relation to other products, and particularly competitors.
Legalrequirements must also be considered in a product’s labeling for food and beverages. All food products must contain the name of the manufacturer, country of origin, netcontent and its nutritionalvalue table.
One of the most effective ways to get ahead of the competition
productdevelopment
THE NEW PRODUCT DEVELOPMENT PROCESS
STEP 1: IDEA GENERATION
STEP 2: IDEA SCREENING
STEP 3: CONCEPTDEVELOPMENT AND TESTING
STEP 4: BUSINESSANALYSIS
STEP 5: PRODUCTDEVELOPMENT
STEP 6: MARKETINGTESTING
labeling - It must also include the producthandling and preservation requirements. Some marketers include other facts on their package label that enhance marketability and even customer’s trust.
are instances when customers are forced to buy existing products and services in the market even if these are only partially serve their need