impact of laws and initiatives

• staff selection and interview procedures must comply with equality act
• advertisements and interviews must not discriminate any of the nine protected characteristics
• questions asked during interview must not be discriminatory
• interviewers must be trained in equality and diversity so that they are aware of discriminatory practice
• there should be a mixed interview panel to avoid bias e.g. age, gender, experience
• the purpose of a policy is to ensure quality of care offered to all service users by establishing guidelines
• purposes of policies 


  ensure staff know their responsibilities

  provides a system of redress

  helps service users feel safe

  ensures staff are working to the same standard

  gives individuals rights