promoting equality and diversity - services accessible to everyone e.g. wheelchair ramps, information provided in different formats e.g. languages
meeting individuals' dietary needs
variety of activities to partake in
promoting individual rights and beliefs - female staff available to meet cultural requirements, all areas accessible to everyone
cultural and dietary needs met, providing multi faith room, celebrating different festivals e.g eid
maintaining confidentiality - private information shared with only those on a need to know basis, information locked in a filing cabinet or password protected so that only authorised staff can access the information