Public relations aims to present a favorable image of the business and its products and services
Public relations strives for members of the external stakeholders to view the business in a positive light
There is a direct link between public relations and publicity
Public relations is concerned with strategic management of information to ensure that the business achieves specific communication goals
Public relations plays a critical role in developing positive publicity and minimising the effects of negative publicity on the business
The business can decide to manage its own public relations function or outsource public relations services from an outside business because of specialised knowledge
The public relations function develops sound relationships with members of the media
The public relations function provides regular information to the media about the business, its products, services and general business actitivities
The public relations function and marketing function are interconnected and aim to establish brand loyalty