rfb - ra 7394 (consumer act)

• deceptive sales act

  • representation of something it doesn't have or when it is not
  • act thru concealment, false representation of fraudulent manipulation
• unfair/unconscionable sales act (walang malay si customer)

  
  

  • producer takes advantage of inability of consumer to protect interest
  • price grossly exceeds price
  • consumer was unable to receive substantial benefit
  • seller/supplier was aware that there was no reasonable probability of payment
• chain distribution plans/pyramid sales schemes

  shall mot be employed in sales of consumer products
• home solicitation sales

  • allowed if may dti permit
  • 9 AM - 7 PM only in working days
  • thru phone, online comms
• prohibited representations (home solicit)

  
  

  1. specially selected buyers
  2. may survey
  3. seller making special offer for limited time
• referral sales

  GR: not be used in sale of consumer products

  XPN: written undertaking buyer favor
• labeling and fair packaging

  purpose: enforce compulsory labeling and fair packaging; for accurate info
• prohibited acts in labeling and fair packaging

  • display/distribute consumer products whose label does not conform to provisions
• non-functionality slack-filled (bawal ang tirang space sa package)

  • deemed if less than capacity
• exception to non-functionality

  1. protection of contents
  2. requirement of machines
  3. inherent characteristics
• price tag must be written clearly with peso and cen per unit