Consumer rights and responsibilities

• Rights when shopping online

  • You can change your mind/ 14 days cooling off period
  • Right to redress if goods are faulty
  • The right to a refund for delyed or non delivered goods.
• Reasons why a consumer would purchase fair trade goods

  • Fair trade promotes fair wage - increases the standard of living for farmers.
  • ‘Higher quality goods - good value for money
• Why you should choose to shop locally

  • Less choice for the consumer - not many shops
• 2 benefits of shopping locally

  • Multiplier effect - extra spending in the community leads to further employment
• 2 benefits of shopping locally

  • Multiplier effect - extra spending in the community leads to further employment
  • Provides employment in the local economy which increases their standards of living