INFO. REQUEST & OTHER BUSINESS LETTERS

• Information Request


  Its uses, moves, and parts
• Information Request Letters for External Organizational Communication

  • Use for inquiring company services
  • Hotel accommodations
  • Availability of supplies
  • Company outings
• Writing Plan for a Direct Information Request

  1. Opening

  2. Body

  3. Closing
• Opening: Tips in Stating Requests


  • State requests politely
  • Explain requests
  • Give the date of expected reply and reason
• What possible questions can you add to the following information request?

  • Discount offered for orders made in bulk
  • Rates for catering services
  • Availability of function rooms in a hotel
• Parts of a Business Letter

  • Letterhead
  • Dateline
  • Inside Address
  • Salutation
  • Content
  • Complimentary Close
  • Signature Line
  • Reference Initials
• Letterhead


  Company name, address, and contact number
• Dateline


  The date when the letter was sent
• Inside Address


  Full name of the recipient, position in the company, name of the company, & address of the company
• Salutation


  Dear followed by the surname of the recipient followed by a colon, or a comma.
• Content


  The message itself containing the opening, body, and closing
• Complimentary Close


  Words such as Sincerely, Respectfully, Very Truly Yours, & others
• Signature Line


  Full name of the sender followed by his position in the company
• Reference Initials


  The initials of the writer & sender's name in capital letters
• Other Types of Business Letters

  • Replies
  • Claims and Adjustments
• Other Types


  • Reply
  • Claim
  • Adjustment
• Reply


  • Respond to main request
  • Answer & add
• Claim


  • Desired action
  • Background information
  • Goodwill expression
• Adjustment


  • Regain
  • Express
  • Grant
• BODY: Tips in stating requests

  1. reason for requesting
  2. additonal questions related to the request presented in bullet form
• Information request


  use for inquiring company services