BESR1

• Responsibilities


  Duty or obligation to satisfactorily perform or complete a task
• Accountability


  Obligations on account of its activities, accepting responsibilities for them, and disclosing the results in a transparent manner
• Accountability


  Provides a clear framework for greater productivity, higher performance, and goal achievement
• Accountability


  Gives entrepreneurs a clear focus and track to follow each day
• Accountability


  When you are accountable, you become responsible for your decisions, actions, thoughts, and communications
• Responsibilities and Accountabilities of Entrepreneurs

  • To employees
  • To government
  • To creditors
  • To suppliers
  • To consumers
  • To general public
  • To other stakeholders
• Product safety


  Products should be safe for their intended use and if misused in a way that can be foreseen, whether or not legal safety regulations exist
• Provide free training


  The commercial organization should arrange to train the customers either free or for a fee
• Fair pricing


  The customers should not be cheated by charging high prices. It is not possible to fool the customer all the time. Thus, a fair price converts a customer into a permanent customer.
• Honest advertising and marketing

  The advertisement conveys information about the facts, features, advantages, side-effects, etc. of the product. The company must ensure the advertisement is not misleading and provides true and actual information.
• Honest dealings


  Never lie to your customers. In today's world, where information is just a click away, everyone does their thorough research before purchasing something. Unnecessarily you will lose your respect in front of customers, if you can't deliver something, please mention it clearly. It is pointless to badmouth your competitors.
• Attend to complaints


  The consumer complaints must be attended immediately. When major issues occur, employ a system for making quick and accurate decisions on steps and measures to take while placing top priority on not inconveniencing the customers.
• After-sales service


  The company is expected to provide after-sale service for maintenance of goods during the period of warranty. Efficient and effective after-sale service helps to establish a good relationship between the customers and the company.
• Respect customers' time


  Respect your customer's time. Do not decide the time and venue as per your availability and comfort. Do not keep your customers waiting. Do not forget that there are several options available in the market. Your loss is someone else's gain.
• Treat customers well


  Treat your customers as kings and do not think of them only when you have pressure to meet your targets within the stipulated time frame. Understand that a customer buys your products or services only when he/she trusts your brand and most importantly believes in you. Understand the needs and requirements of your clients. Find out as to why they need a particular product and how your product would benefit them. You need to build a strong relationship with your customers for them not only to remain your loyal clients but also to bring more people along with them. It is the responsibility of the organization to give correct suggestions and feedback to customers. Avoid making fake promises and commitments which you know are difficult to fulfill.
• Fiscal responsibility


  A company needs to enact and enforce guidelines of its own that agree with the law but also apply specifically to the company, to avoid misuse of company funds. There is a bond of trust between a consumer and a company that is broken when fiscal fraud occurs.
• Consider public input


  A company should reach out to its customers and benefit from the insight of what customers are looking for in product improvements. A company that creates an advisory board of across-section of its target audience gathers recommendations on how to keep in touch with the customer base and how to improve the company's public image. It is the responsibility of the company to remain accountable to its customers; otherwise, the company will lose its customers and cease to exist.
• Take care of the community

  A company exists because of the customers it serves and the community in which it is located. The community provides most of the employees for the company, and the community provides all the public services the company enjoys, such as electricity and firefighting protection. The company has a responsibility to give back to the community that supports it with tax breaks and a labor force. When there is a community event, the company should contribute volunteers, money, or something that would support the event. The company should use local suppliers as much as it can to help support local businesses.
• Environmental legislation to comply with

  • Comply with legislation regarding emissions into the air
  • Store waste safely and securely, make sure it is treated appropriately, ensure it is collected by an authorized organization, and complete a waste transfer note or consignment note when waste is handed over
  • Manage your business waste for recycling by separating paper, cards, plastic, metals, and glass before collection
  • Join an approved compliance scheme if you handle more than 50 tons of packaging
  • Make sure that you comply with restrictions on the storage and use the hazardous substances
• Proper waste disposal


  Appropriate steps should be taken to prevent environmental pollution and preserve ecological balance. Industrial waste should be disposed of carefully or if possible, can be recycled to minimize pollution. The toxic wastes, excessive noise, chemical pesticides, automobile exhaust, etc. need to be checked from time to time.
• Recycling


  Businesses are required to separate the following forms of commercial waste for recycling: paper, card, plastic, metals, and glass. If your business processes preparing or distributing food and produce over 50kg of food waste per week, you are required to separate food waste. It is illegal to dispose of food waste directly or indirectly into a public drain or sewer.
• Conserve and protect biodiversity

  Biodiversity refers to all species of plants and animals, including any genetic variations within those species, and the complex ecosystems they live in. The world is losing biodiversity at an ever-increasing rate as a result of human activity. All types of businesses operating near protected areas should be aware of their responsibilities for conservation and protecting biodiversity.
• Prevent and remedy environmental damages

  If you are the responsible 'operator' of the activity that causes or threatens the damage you must take immediate action to prevent or remedy this.
• Report environmental incidents


  You should report incidents such as: damage or danger to the natural environment, pollution to water or land, poaching or illegal fishing, fish in distress or dead fish, watercourse blocked by a vehicle or fallen tree causing risk of flooding, illegal dumping of special (hazardous) waste or large amounts of industrial waste, incidents at waste sites, illegal abstraction from watercourses, unusual drops in river flow, collapsed or badly damaged river or canal banks
• Use scarce natural resources sparingly


  Scarce natural resources should be used very carefully as these are depleting at a very fast rate. Alternative sources can also be found to save natural resources like to save forests alternative to wood and pulp can be found, the use of coal can be reduced by an alternative source of energy. Start by recycling paper, making the most of digital ways, and reusing the recording sheets. Separate garbage dumps and avoids using disposable plates, especially Styrofoam. Implement energy-saving systems such as LED lighting, and invite your team to tum off lights and equipment when not in use. Encourage the use of bicycles and carpooling. In addition, invite them to perform activities such as planting trees.
• Respect human rights


  • The Mitsubishi Electric Group understands that its business operations are interrelated with a wide range of peoples and societies throughout the world and implements and enforces a code of conduct that fosters respect for human rights.
• Support career development


  • Mitsubishi Electric provides a human resources development system that supports the careers of employees, a self-development support program, and transfer opportunities for willing employees.
• Maintain confidentiality


  • Dealing with suppliers properly means sharing information with them and making them part of the planning processes. They must keep their clients and purchasers abreast of any new information on new technology and the latest raw materials.
• Be fiscally responsible


  • One of the actions that prompted the failure of companies such as Enron and Adelphia occurred when executives gave themselves loans using company funds, according to RR Donnelley. While it can be disappointing to consumers that companies need legislation to be fiscally responsible, it would be naive to allow company executives to keep raiding corporate bank accounts for their own needs.
• The social responsibility of each one in the society is an ethical theory in which individuals are accountable for fulfilling their civic duty, and the actions of an individual must benefit the whole of society. In this way, there must be a balance between economic growth and the welfare of society and the environment.
• Business ethics are moral principles that guide the way a business behaves
• Acting in an ethical way


  Distinguishing between "right" and "wrong" and then making the "right" choice
• Ethics


  A branch of philosophy that seeks to find answers about moral concepts like bad, good, evil, right, wrong, etc.
• Business ethics


  The study of business situations, activities, and decisions where issues of right and wrong are addressed
• Major Ethical Issues in Entrepreneurship

  • Basic Fairness
  • Personnel and Customer Relations
  • Distribution Dilemmas
  • Fraud
  • Unfair Competition
  • Unfair Communication
  • Non-respect of Agreements
  • Environmental Degradation
  • Contractualization
• Basic Fairness


  • Ethical decision-making processes should center on protecting employee and customer rights, making sure all business operations are fair and just, protecting the common good, and making sure individual values and beliefs of workers are protected
• Basic Fairness - Partners

  • Suppose you are a partner in a business and see a great deal of profitability on the horizon. You don't believe that your partner deserves to profit from the business's future success because you don't like his personality. You may wonder if you could simply take his name off the bank accounts, change the locks, and continue without him. If you proceed with this course of action, you would likely violate your ethical and legal obligation to act in good faith concerning your partner. The better course of action may be to simply buy out his interest in the business.
• Basic Fairness - Gross Negligence


  • Suppose you are on the board of directors for a publicly traded corporation. You and your fellow board members, in hopes of heading off early for the holidays, rush through the investigatory process involved in a much-anticipated merger. As a board member, you must exercise the utmost care in respecting decisions that affect the corporation and its shareholders. Failing to properly investigate a matter that affects their interests could be viewed as gross negligence supporting a breach of your ethical and legal duty of care.
• Personnel and Customer Relations Issues

  • Mistreating Employees
  • Discrimination and Harassment in the Workplace
  • Family-Run Businesses
  • Employee Behavior
  • Employee Working Conditions
  • Side Deals and Sub-Standard Work
• Distribution Dilemmas


  • Ethics is a prime concern in marketing, and the areas of price, placement and promotion are no exception. Pricing refers to how prices are set for consumers considering the cost of inputs, distribution, and overhead. Placement involves the strategic positioning of products within retail stores. Promotions involve short-term prices. discounts or giveaways. Each of these areas presents its own set of ethical dilemmas, challenges, and legal guidelines to navigate.