ORAL COMMUNICATION

Subdecks (1)

Cards (64)

  • speaker- source of information or message
  • Message- information, ideas, or thoughts conveyed by the speaker in words or in actions.
  • encoding- converting the message into words, actions or other forms that the speaker understands
  • channel- medium or the means in which the encoded message is conveyed
  • decoding- interpreting the encoded message of the speaker by the receiver
  • receiver- recipient of the message
  • feedback- reactions,responses or information provided byt the receiver
  • Context- environment where communication takes place
  • barrier- factors that affect the flow of communication
  • External/physical noise- any factor outside of the receiver that may distract the listener from understanding the speaker's intended meaning
  • physiological noise- interferences related to the communicator's biological functions (when a communicator is sick)
  • psychological noise- mental or emotional distractions that affect the accuracy of the message
  • Semantic noise- involves ambiguous use of language, incorrect use of grammar, use of technical words unfamiliar to the receiver of the message
  • Kinesics- body motions and position, how others perceive us, includes facial expressions
  • Haptics- sense of touch to convey emotions
  • Physical appearance- how people perceive us
  • Artifacts- material things we wear to express our identities
  • Proxemics- use of space or distance
  • Environmental factors- elements of a surrounding
  • Chronemics- use of time to reflect personal and cultural identities
  • Paralanguage- vocal elements of communication
  • Silence- associated with different meanings