in a company are those that have the responsibility and authority for achieving the major goals of the corporation. typically, these goals are targets for revenues and profits.
these employees are those directly involved in the daily operations of a business by selling or producing a product or service
staff position - in most companies is to provide assistance and specialized advice and expertise to colleagues in line positions
five stages of the process
clarify your vision
gather and analyze information
formulate a strategy
implement your strategy
evaluate and control
mission defines the company's business, its objectives and its approach to reach those objectives
vision describes the desired future position of the company
michael porter's three generic strategies
the cost leadership strategy
the differentiation strategy
the focus strategy
the cost leadership strategy - increasing profits by reducing costs, while charging industry-average prices
the differentiation strategy - differentiation involves making your products or services different from and more attractive than those of your competitors
the focus strategy - concentrate on particular niche markets and by understanding the dynamics of the market and the unique of customers
michael porter's 5 competitive forces
competition in the industry
potential of new entrants into an industry
power of suppliers
power of customers
threat of substitute
competition in the industry - the number of competitors and their ability to offer goods or services at a lower price than the company
potential of new entrants into an industry - the less time and money it cost for a competitor to enter a company's market and be an effective competitor, the more an established company's position could be significantly weakened
power of suppliers - it is affected by the number of suppliers of key inputs of a good or service, how unique these inputs are, and how must it would cost a company to switch to another supplier
power of customer - it is affected by how many buyers or customers a company has, how significant each customer is and how would it cost a company to find new customers or markets for its output
threat of substitute - can be used in place of a company's products or services pose a threat
the boston consulting group (BCG) - growth-share matrix is a planning tool that uses graphical representation of a company's products and services in a effort to help the company decide what is should keep, sell, or invest more in
4 quadrants of BCG
dogs
cash cows
stars
question marks
dogs
low market share and is at a low rate of growth
don't generate much cash for the company since they have low market share and little to no growth
cash cows
low growth but large market share
stars
high growth markets
question marks
high growth rate markets
they typically grow fast but consume large amounts of company resources