Legal Ombudsman

• Regulates legal executives, barristers, and solicitors.
• Office for Legal Complaints, set up in 2007 to address complaints of poor service.
• Clients can go here if they have experienced unnecessary delay, unreasonable case management, incomplete information, failing to reply.
• Powers:

  Order an apology, return any documentation, asked to improve or correct the work, compensation up to £30,000.