Totality of characteristics or features of a product that bears on its capacity to satisfy stated or implied needs
Quality Control
Part of Good Manufacturing Practice (GMP) concerned with sampling, specifications, testing, organization, documentation and release procedures
Quality Assurance
Sum total of the organized arrangements made with the object of ensuring that products will be consistently of the quality required for their intended use
ISO (International Organization for Standardization)
This organization develops the standards, and it does in order to certify businesses or organizations
Quality Control Chart
A graphical representation of whether a firm's products or processes are meeting their intended specifications
Accuracy
Closeness of measurements to true value
Precision
A characteristic that refers to the agreement among repeated measurements
Sampling plan
The process of removing appropriate # of items from a population
Defect
An undesirable characteristics of a product and therefore its failure to conform to specifications
Volumetric Analysis
The determination of the volume of a solution of known concentration required to react with a given amount of the substance to be analyzed (ex. Titration)
Titrimetric methods
An analytical method in which the volume of a solution of known concentration consumed during an analysis is taken as a measure of the amount of active constituent in a sample analyzed
Several definitions of quality
The concept of total quality control refers to the process of striving to produce a perfect product by a series of measures requiring an organized effort by the entire company to prevent or eliminate errors at every stage in production
Quality control includes not only the analytical testing of the finished product, but also the assessment of all operations beginning with the receipt of raw materials and continuing throughout the production and packaging operations, finished product testing, documentation, surveillance and distribution
Potential benefits of a quality control system
Minimizes or eliminates the risk of marketing unsafe products
Guarantees conformance to regulatory requirements
Guarantees product efficacy
Reduces operating costs
Reduces operating losses
Produces higher employee morale
Motivates the pharmaceutical/ medical professions to sell or prescribe the product
In recent years, the Quality Assurance used to describe the overall organizational body designed to assure product quality, while Quality Control is limited to that function for on line or in process testing
FDA has issued a primary regulation to the industry entitled current Good Manufacturing Practice (cGMP or GMP)- AO # 220 , s. 1974
Functions and Responsibilities of Quality Assurance
Establishes systems for ensuring the quality of the product
Final authority for product acceptance/ release or rejection
Report to chief executive or president
Quality monitoring or audit functions (adequate systems, facilities and written procedures)
Functions and Responsibilities of Quality Control
Responsible for the day to day control of quality w/in a company
Staffed w/ scientists and technicians, responsible for sampling and analytical testing for incoming raw materials and inspection of packaging components including labeling
An area that can be controlled to contain fewer than 100 particles, 0.5 µm and larger per cubic foot of air
ISO's name is derived from the Greek isos, meaning "equal"
Standards make an enormous and positive contribution to most aspects of our lives
What ISO standards do
Make the development, manufacturing and supply of products and services more efficient, safer and cleaner
Facilitate trade between countries
Provide governments with a technical base for health, safety and environmental legislation, and conformity assessment
Share technological advances and good management practice
Disseminate innovation
Safeguard consumers, and users in general, of products and services
Organization of Quality Control
Materials Inspection Section
Analytical Laboratory
Biological Testing Laboratory
Specifications and Analytical development
Quality Coordinating Office
Functions of Materials Inspection Section
To sample and examine all raw materials received
Conduct physical tests on all shipments of packaging materials and all manufacturing, filling and packaging operations
Maintain periodic examination on the quality of inventories throughout all phases of storage, shipping and distribution
Perform audit which is independent of the work done by product personnel
Functions of Analytical Laboratory
For testing and approving raw materials, work in-process and finished product
To perform chemical and physical analysis / tests and specifications maybe found in several sources as USP, NF, BP and Merck Index
Functions of Biological Testing Laboratory
To perform and evaluate microbiological and pharmacological assays, sterility, pyrogen and bacteriological tests, irritation, safety or acute toxicity tests
Conduct environmental monitoring
Functions of Specifications and Analytical Development
Coordinate w/ research, product development, production, sales and management towards improvements of product
Establish specifications for raw and packaging materials
Validate existing and tentative procedures of testing
Establish specifications based on validation procedures
Develop new assay methods for in-house use
Develop and improve specifications for quality characteristics of the final product being manufactured
Functions of Quality Coordination Office
Maintain and store recordsthat represent the history of the batch from start to finish
To furnish data that will aid in analyzing product performance in the market
Investigate customer complaints
Maintain and develop SOP's
Classification of Defects
According to measurability: Variable defect, Attribute defect
According to seriousness or gravity: Critical defect, Major defect, Minor defect
According to nature: Ocular defect, Internal defect, Performance defect
Sources of Quality Variations
Materials: Variations between suppliers, Variations between batches, Variation within a batch
Machines: Variation of equipment for the same process, Difference in adjustment of equipment, Aging and improper care
Methods: Inexact and inadequate procedures, Negligence by chance
Men: Inadequate training and understanding, Improper working conditions, Dishonesty and fatigue
Quality Functions
Analysis Functions
Monitor Functions
Record Review and Release Functions
Audit Function
Characteristics of a successful analyst
Manipulative skill acquired by experience
Ability to follow directions under supervision of skilled analyst
Has fundamental knowledge of theory
Practical ability in the application of analytical methods
Skill of technique, patience, neatness and accuracy
Must not only use common sense in the laboratory but think throughout each step of the procedure
At least 2 determinations of any analytical value are required (trials and replicates)
Practices for economy of time
Keep the working area clean
Clean all apparatus immediately after using
Label all solutions
Keep 2 or more operations going at one time
Utilize all time between operations in making calculations and writing up experiments
Grades of Chemicals
Reagent ACS
Guaranteed Reagent (GR)
Analytical Reagent (AR) / Reagent Grade
Primary Standard
Purified
Lab Grade
Clean all apparatus immediately after using
1. Clean
2. Immediately after using
Keep 2 or more operations going at one time
1. Keep
2. 2 or more operations
3. Going at one time
Utilize all time between operations in making calculations and writing up experiments